Serena Davies
KinderCare Learning Centers
Cocoa,FL
1
Certification
2027
years of professional experience
Compassionate and dependable childcare professional with experience working with toddlers and young children in structured learning environments. Strong background in customer service, leadership, communication, and teamwork through retail and early childhood education roles. Seeking an entry-level Registered Behavior Technician (RBT) position where patience, adaptability, and child-centered support skills can be applied while continuing to grow in behavioral health and developmental support.
Work History
Two-Year-Olds Teacher
9 Months- Supervised and cared for children in a classroom setting while promoting safety, structure, and positive social interaction
- Assisted with daily learning activities, routines, and developmental milestones
- Helped manage classroom behaviors using patience and redirection techniques
- Communicated with parents and coworkers regarding children’s progress and daily activities
Toddler Teacher
5 Months- Supported toddlers’ emotional, social, and educational development in a nurturing environment
- Maintained a clean, organized, and engaging classroom
- Worked collaboratively with teaching staff to create structured daily routines
- Encouraged positive behaviors and age-appropriate communication skills
Shift Leader/Retail Associate
- Led team members during shifts and assisted with daily operations
- Provided excellent customer service in fast-paced retail and restaurant settings
- Handled register transactions and resolved customer concerns professionally
- Assisted with training and supporting newer employees
Merchandise Handler/ Retail Associate/ Hostess
- Managed stocking, unloading trucks, and organizing merchandise displays according to seasonal themes
- Operated cash register and assisted customers with purchases and questions
- Cross-trained as hostess to support restaurant operations during busy periods
- Promoted to Shift Lead based on reliability, teamwork, and leadership abilities
Education
High School Diploma
Skills
Child supervision and engagement
Positive behavior support
Communication with families and teams
Classroom organization
Patience and conflict resolution
Leadership and team support
Customer service
Cash register/POS systems
Stocking and merchandising
Time management
Multitasking in fast-paced environments
Certification
• CPR/First Aid
• DCF 45-Hour Childcare Training
• RBT 40-Hour Training
Timeline
Two-Year-Olds Teacher
KinderCare Learning Centers
09.2025 - 06.2026Read More
Toddler Teacher
KinderCare Learning Centers
10.2024 - 03.2025Read More
Shift Leader/Retail Associate
Cracker Barrell Old Country Store
2022 - 2023Read More
Merchandise Handler/ Retail Associate/ Hostess
Cracker Barrell Old Country Store
2017 - 2021Read More
Tavares High School
High School Diploma
Read More