Work Preference
Overview
Work History
Education
Skills
Summary
Work Availability
Accomplishments
Languages
Websites
Interests
Quote
Timeline
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SERENA FUSON

SERENA FUSON

El Dorado Hills,CA

Work Preference

Work Type

Part TimeContract Work

Location Preference

On-SiteRemoteHybrid

Important To Me

Work-life balanceFlexible work hours

Overview

23
23
years of professional experience
9
9
years of post-secondary education

Work History

Executive Assistant to the Superintendent (Retired)

El Dorado Union High School District
04.2018 - 06.2025
  • Facilitates communication between the Superintendent, Board members, staff and community; ensures that accurate and impactful communications are released in a timely manner; relieves the Superintendent of responsible administrative detail work; records and transcribes official minutes of Board meetings; performs related work as required. A key element of the position is the high level of communication, wherein considerable initiative and judgment are exercised to accurately state the Board's official action and position on matters, and to interpret policies, regulations and legal requirements to parents, staff, media and the community. The position requires the exercise of tact, good judgment and an in-depth understanding of District programs, policies and regulations.
  • Performs a variety of assigned administrative detail duties, compiling data, researching designated topics, following up on administrative assignments and communicating directives to District administrative staff.
  • Prepares and disseminates the materials for Board meetings. Attends regular and special meetings of the governing board; records business conducted and prepares minutes of meetings.
  • Uses initiative and judgment in giving out authoritative information on District programs and policies; maintains the confidentiality of privileged information and communications related to the employer's activities and data.
  • Maintains the confidentiality of privileged information and communications.
  • Composes correspondence or answers to questions and inquiries on matters not requiring a personal response by the Superintendent.
  • Takes and transcribes minutes of assigned conferences, hearings and other meetings.
  • Process evaluation materials.
  • Screens calls, schedules appointments, gathers and assembles information needed for meetings and replies to correspondence.
  • Reviews and routes incoming mail, establishes and maintains filing systems, makes reservations and travel arrangements.
  • Processes District conflict of interest and ex-officio matters; and performs related work as required.
  • Organizes the flow of communications, work and activities through the Superintendent's Office in an efficient manner. Creates content, design, and layout of the District website, social media sites, and print publications. Writes effective regular news releases, articles, and reports for publication; drafts public statements regarding matters impacting the District. Provides advice and guidance on dealing with the media and general public on routine sensitive and emergency matters. Coordinates public information events and electronic outreach initiatives by the Superintendent. Acts as a communications liaison with other educational entities or organizations as directed.
  • Proficiency Using: Photocopier, Fax Machine, Multi-Line Telephone, IBM Computer, Mac Computer, Calculator, Laser Printer, Scanner, Typewriter, Recorder.
  • Computer Skills: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Publisher, Microsoft Access, Microsoft FrontPage, Microsoft InfoPath, Microsoft OneNote, Adobe Photoshop, Adobe Acrobat, CashNet, FTP, Java, JavaScript, HTML/XHTML, XML/XSL, Visual Basic, SacVault, Statgraphics, Oracle, COGNOS, PeopleSoft, CMS HR/SA, CMS Finance, CFS Finance, VPD, Contribute, nVision, SacCT, Heat, Contribute, Regroup, SacSend, Cascade, Visio, Aeries, InDesign CC, CorelDRAW, Google Docs, CatapultCMS, ParentSquare, Social Media Platforms.

Administrative Support (Communications Specialist)

El Dorado Union High School District
09.2016 - 04.2018
  • Performed a variety of specialized tasks that ensured a well communicated understanding of the District's mission, goals, initiatives, and accomplishments and those of public education, in general. Ensured that accurate and impactful communications were released in a timely manner; District-wide scope.
  • Work required considerable judgment in assembling and evaluating information. Provided supervision and guidance to clerical employees.
  • Created content, design, and layout of the District website, social media sites, and print publications. Wrote effective regular news releases, articles, and reports for publication; drafted public statements regarding matters impacting the District. Provided advice and guidance on dealing with the media and general public on routine sensitive and emergency matters. Coordinated public information events and electronic outreach initiatives by the Superintendent. Acted as communications liaison with other educational entities and organizations as directed.
  • Prepared and processed various complex materials and publications. Prepared and disseminated the material for Board meetings. Ensured timely submission and/or publication of material. Was a resource on policies, procedures, terminology, and applicable laws which also required locating and analyzing source material to obtain the necessary data; answered questions that involved searching for and abstracting data and detailed explanations. Revised District policies and procedures resulting from changes in district practice or legislation; maintained a status log on each policy; and communicated policy updates to appropriate staff District-wide. Designed, maintained, and suggested improvements to District-wide forms; maintained a status log on each form; and communicated updates to appropriate staff District-wide. Responsible for specific projects, programs, and assignments; ensured the quality of reports, accuracy of data, and auditing of detailed follow-up; coordinated the flow of information for special projects as requested; maintained the confidentiality of privileged information and communication. Prepared and composed correspondence, statistical data, and reports as required. Developed and maintained various District calendars, such as student calendar, district-wide management calendar, Board Meeting calendar. Reviewed for accuracy and conformity the work of others assigned as subordinates. Made independent judgments and provided information for routine administrative matters in the absence of the administration. Attended workshops and meetings as requested. Scheduled meetings as requested, distributed notices, took accurate notes at meetings, transcribed and edited notes, and disseminated copies. Made appointments, screened calls and correspondence, initiated replies to correspondence as requested, and assembled information from a variety of sources. Maintained organized electronic files of work as well as physical files as needed. Maintained historic district information. Prepared materials for other District programs, such as annual Student Award Recognition, Retiree Recognition, Classified Recognition.

Interim Director of Administration

California State University, Sacramento
01.2016 - 09.2016
  • Responsible for the daily operation of the administrative services within the Sacramento State Police Department.
  • Areas of responsibility include: special events, planning, coordination and implementation; coordination of crime prevention and community involvement programs; assisting in the management of emergency preparation (Emergency Operations Center and Emergency Notification System); social media; public relations; direct supervision, recruitment selection and other support programs; oversee administrative budgets, assist in the monitoring of budget expenditures and the annual budget request; perform internal inspections of critical line functions, i.e.evidence, Lost & Found, property; accounting related to Live Scan Fingerprinting; coordination of the Clery requirements and required criminal statistics reporting; assisting in records management and communication areas in the maintenance and automation of the function; representing the Chief of Police at related activities and functions; working on special assignments; research and assist in the development of grant proposals; chair or sit on community committees as assigned; and oversee student, faculty, staff, and police department orientation programs.
  • Clery Act Compliance Officer for the University. Reporting to the Chief of Police, worked collaboratively with various offices at the University to ensure the institution's compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and associated regulations. Responsible for collection and update of the annual clery report, periodically monitors clery events, and the tracking and reporting of Campus Security Authority (CSA) training. Serves on numerous campus clery committees and sub-commitees to ensure campus compliance.

Executive Assistant to the Chief of Police

California State University, Sacramento
11.2010 - 01.2016
  • Lead Analyst.
  • Managed department hiring processes (personnel planning, administration, recruitment and development).
  • Managed a multi-million dollar budget (administration, analysis, forecasting, budget transfers, expenditures, event chargebacks/reimbursements, accounts payables, accounts receivables, reports, budget calls, audits, approves contracts, purchasing and inventory of purchases, insurance, service orders and grant writing).
  • Project Manager (ensures ADA Compliance, State and Federal mandated regulatory requirements, operational/security needs, project expenses, funding sources, bids, timeline, and approves change orders).
  • Webmaster (designs, develops and maintains content).
  • Media updates/marketing/public relations.
  • Managed central filing system (background records, training files, personnel files, internal affairs files and retention of files).
  • Emergency Notification System (ENS) Chief Message Initiator.
  • Acted as Office Manager for the Chief of Police. Responsible for all facets of analysis, research, organization, and determination of appropriate methods to ensure that the office is functional and best serves the campus community. Responsible for reviewing efficiencies and effectiveness of current programs and services within the office. Integrates synergy principles into office automation, planning and coordinating of activities, policies/procedures, and practices. Participated on committees and task forces, and composed contract inscriptions (Memorandum of Understandings).
  • Analyzed and identified operational and procedural problems and made recommendations for change using highly developed analytical capabilities, critical thinking skills, and proven understanding of current and emerging policies. Utilized project management tools (i.e. lean process improvement) for process workflows; business process analysis and workflow improvement for the Office of the Chief.
  • Provided administrative support for the Chief of Police; oversaw all aspects of Chief's scheduling and workload; drafted memos, responses to inquiries from the campus community, reports, special projects, and assignments. Responsible for processing and maintaining security for all department confidential correspondence.
  • Managed department budget.
  • Supervised and trained support staff and student assistants.
  • Instructionally Related Activities (IRA) Committee Chair (wrote appointment letters, scheduled meetings, worked with President for approval).
  • Event coordinator (contracts, location, logistics and room layout, catering orders, equipment, and marketing for system-wide attendance).
  • Master timekeeper for Administration & Business Affairs division (payroll and leave absence balance reports).
  • Campus-wide issuance of gasoline credit cards for all university-owned vehicles.
  • Administrative support (drafted memos, reports, letters, special projects, scheduling, travel arrangements, service orders, and support to Records Management Program).

Helpdesk Coordinator

California State University, Sacramento
01.2002 - 03.2006
  • Computer support (assisted users with applications, internet, e-mail, and services).
  • Troubleshooted computers with problems and promoted services.
  • Prepared user documentation and manuals. Maintained documentation racks.
  • Trained student assistants.

Administrative Support Coordinator

California State University, Sacramento
03.2006 - 11.2010

Education

Bachelor of Science - Business Administration (Finance)

California State University, Sacramento
Sacramento, CA
05.2002 - 05.2010

No Degree - Executive Assistant Certification Program

California School Boards Association
West Sacramento
08.2020 - 04.2021

Skills

Document handling

Meeting planning

Travel administration

Scheduling

Policy enforcement

Expense reporting

Social media management

Project oversight

Office administration

Administrative support

Summary

Dedicated employee with excellent experience in the industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with a focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Driven and resourceful administrative professional with 20+ years of experience assisting with the work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.

Detail-oriented administrative professional with superb people skills and public relations experience. Business-savvy with excellent decision-making skills.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

I was awarded Administrator of the Year in 2020 for the El Dorado Union High School District as the Executive Assistant to the Superintendent. I was nominated for Administrator of the Year many times before that for the same award.

I won Employee of the Quarter multiple times for the California State University, Sacramento Police Department, as the Executive Assistant to the Chief of Police

Languages

English
Native language

Interests

Baking

Cooking

Quote

Innovation distinguishes between a leader and a follower.
Steve Jobs

Timeline

No Degree - Executive Assistant Certification Program

California School Boards Association
08.2020 - 04.2021

Executive Assistant to the Superintendent (Retired)

El Dorado Union High School District
04.2018 - 06.2025

Administrative Support (Communications Specialist)

El Dorado Union High School District
09.2016 - 04.2018

Interim Director of Administration

California State University, Sacramento
01.2016 - 09.2016

Executive Assistant to the Chief of Police

California State University, Sacramento
11.2010 - 01.2016

Administrative Support Coordinator

California State University, Sacramento
03.2006 - 11.2010

Bachelor of Science - Business Administration (Finance)

California State University, Sacramento
05.2002 - 05.2010

Helpdesk Coordinator

California State University, Sacramento
01.2002 - 03.2006