Summary
Overview
Work History
Education
Skills
Timeline
Generic

Serena Gardner

Montrose,PA

Summary

Hardworking and passionate job seeker with strong organizational, ready to help team achieve company goals. Enjoys problem solving and any challenge to help with company success.

Overview

6
6
years of professional experience

Work History

Relationship Banking Associate II

NBT Bank
08.2022 - Current
  • Assisted customers with banking needs and inquiries.
  • Counted, verified and handled bank deposits and armored car transactions.
  • Generated reports and analysis of customer data to identify trends and potential business opportunities.
  • Balanced teller drawers and ATM cash.
  • Cross-sold credit cards, loans and other bank products.
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Opened, closed, and updated accounts for customers..
  • Performed account maintenance by closing out accounts and changing customer addresses.
  • Executed wire transfers, stop payments and account transfers.
  • Performed monthly audits.
  • Place weekly cash orders.

Store Clerk

Chocolates by Leopold
07.2018 - Current
  • Performs opening and closing procedures. Provides customer service to customers, fulfills wholesale and retail orders. Packages product, takes inventory, checks in packages, and provides phone service.
  • Handled cash and did put together deposits

Ice Cream Scooper

Kool Cow Cabin Creamery
07.2020 - 10.2023
  • Performs opening and closing procedures. Help customers by taking and preparing orders. Answer phone calls and assist with their requests.
  • Assisted in inventory management by restocking ice cream flavors and supplies to ensure availability for customers.
  • Maintained cleanliness and organization in establishment.

Education

Some College (No Degree) - Liberal Arts

SUNY Broome
Binghamton, NY

Skills

  • Problem solving
  • Leadership
  • Communication
  • Teamwork
  • Creativity
  • Organization
  • Time Management
  • Customer Service
  • Ability to learn
  • Money Handling

Timeline

Relationship Banking Associate II

NBT Bank
08.2022 - Current

Ice Cream Scooper

Kool Cow Cabin Creamery
07.2020 - 10.2023

Store Clerk

Chocolates by Leopold
07.2018 - Current

Some College (No Degree) - Liberal Arts

SUNY Broome

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Serena Gardner