Serena Geer
Stanwood,WA
Summary
Dynamic and results-oriented professional with a proven track record at Abeka, enhancing team success through meticulous attention to detail and robust customer service skills. Excelled in document management and data entry, boosting productivity and reducing errors. Skilled in Microsoft Excel and NAV, adept at fostering teamwork and collaboration for optimal outcomes.
Overview
1
1
year of professional experience
Work History
Offline Processor
Abeka
08.2023 - Current
- Supported team members in their tasks, contributing to overall team success
- Increased productivity by effectively managing workload and prioritizing tasks
- Maintained accurate records and ensured timely completion of all necessary paperwork
- Enhanced team collaboration, sharing best practices for efficient processing techniques
- Received and reviewed incoming documents and materials
- Provided outstanding customer service by promptly addressing inquiries and resolving issues
- Reduced errors with meticulous attention to detail and thorough review of documentation
- Collaborative communication skills to complete assignments
- Used NAV system to get work done and get things done in a timely manner
- Helped resolve customer problems and answered questions
Server
Warm Beach Camp
05.2024 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Managed inventory of dining supplies to prevent shortages during service.
Education
High School Diploma -
Mount Vernon Christian College
Mount Vernon05-2022
Skills
Attention to Detail
- Teamwork and Collaboration
- Customer Service
- Data entry experience
- Multitasking and Organizing
- Critical Thinking
- Recordkeeping proficiency
- Document Management
- Document Review
- Paperwork management
Timeline
Server
Warm Beach Camp
05.2024 - 08.2024
Offline Processor
Abeka
08.2023 - Current
High School Diploma -
Mount Vernon Christian College
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