Overview
Work History
Education
Skills
Timeline
Generic

Serena Hennings

Oxford,IN

Overview

36
36
years of professional experience

Work History

Licenced Home Daycare Povider

Serena's Daycare
Hillsboro, IL
06.1992 - 06.2021
  • Observed and monitored children's play activities.
  • Maintained safe play environment.
  • Communicated with children's parents or guardians about daily activities, behaviors and related issues.
  • Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
  • Organized and stored toys and materials to maintain order in activity areas.
  • Sanitized toys and play equipment.
  • Dressed children and changed diapers.
  • Read stories to children, facilitated discussions and tied books into learning opportunities.
  • Instructed children in eating, resting and restroom habits.
  • Provided nurturing and appropriate environment for children ranging in age from 6 weeks to 12 years old.

Cashier

Walmart
Litchfield, IL
04.1990 - 09.1990
  • Restocked and organized merchandise in front lanes.
  • Greeted customers entering store and responded promptly to customer needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Built relationships with customers to encourage repeat business.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Operated cash register to record transactions accurately and efficiently.
  • Performed cash, card and check transactions to complete customer purchases.

Cashier

Western Auto True Value
Hillsboro, IL
02.1985 - 03.1990
  • Identified and resolved discrepancies and errors in customer accounts.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Set up new sales displays each week with fresh merchandise.
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Stocked, tagged and displayed merchandise as required.
  • Welcomed customers and helped determine their needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Processed refunds and exchanges in accordance with company policy.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Upsold additional products and services to customers, increasing revenue.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Operated cash register to record transactions accurately and efficiently.
  • Addressed customer needs and made product recommendations to increase sales.

Education

High School Diploma -

Hillsboro High School
Hillsboro, IL
05.1986

Skills

  • Creative Thinking
  • Safety Awareness
  • Multimedia Educational Software
  • Coordination and Teamwork
  • Caring and Responsible
  • First Aid and CPR
  • Time Management
  • Child Development
  • Infant Care and Feeding
  • Food Preparation and Service
  • Imaginative Play-Based Learning
  • Calendaring and Scheduling
  • Age-Appropriate Activities
  • Early Childhood Knowledge
  • Problem-Solving
  • Sanitation Understanding
  • Observing and Monitoring Behavior
  • Cleaning and Sanitizing
  • Punctual and Reliable
  • Planning and Leading Activities
  • Goal Setting
  • Child Safety
  • Recreational Activities
  • Allergic Reaction Procedures
  • Early Childhood Development
  • Housekeeping Abilities
  • Arts and Crafts
  • Child Advocacy
  • Dietary Requirements
  • Infant Care
  • Child Supervision
  • Decision-Making
  • Childcare Regulations
  • Recordkeeping Requirements
  • Friendly and Respectful
  • Social and Emotional Development
  • Reading Skills
  • Verbal and Written Communication
  • Child Nutrition
  • Conflict Resolution

Timeline

Licenced Home Daycare Povider

Serena's Daycare
06.1992 - 06.2021

Cashier

Walmart
04.1990 - 09.1990

Cashier

Western Auto True Value
02.1985 - 03.1990

High School Diploma -

Hillsboro High School
Serena Hennings