Serena Hennings
Oxford,IN
Overview
36
36
years of professional experience
Work History
Licenced Home Daycare Povider
Serena's Daycare
Hillsboro, IL
06.1992 - 06.2021
- Observed and monitored children's play activities.
- Maintained safe play environment.
- Communicated with children's parents or guardians about daily activities, behaviors and related issues.
- Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
- Organized and stored toys and materials to maintain order in activity areas.
- Sanitized toys and play equipment.
- Dressed children and changed diapers.
- Read stories to children, facilitated discussions and tied books into learning opportunities.
- Instructed children in eating, resting and restroom habits.
- Provided nurturing and appropriate environment for children ranging in age from 6 weeks to 12 years old.
Cashier
Walmart
Litchfield, IL
04.1990 - 09.1990
- Restocked and organized merchandise in front lanes.
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Operated cash register to record transactions accurately and efficiently.
- Performed cash, card and check transactions to complete customer purchases.
Cashier
Western Auto True Value
Hillsboro, IL
02.1985 - 03.1990
- Identified and resolved discrepancies and errors in customer accounts.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Set up new sales displays each week with fresh merchandise.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Processed refunds and exchanges in accordance with company policy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Upsold additional products and services to customers, increasing revenue.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled cash with high accuracy and took care to check bills for fraud.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Operated cash register to record transactions accurately and efficiently.
- Addressed customer needs and made product recommendations to increase sales.
Education
High School Diploma -
Hillsboro High School
Hillsboro, IL05.1986
Skills
- Creative Thinking
- Safety Awareness
- Multimedia Educational Software
- Coordination and Teamwork
- Caring and Responsible
- First Aid and CPR
- Time Management
- Child Development
- Infant Care and Feeding
- Food Preparation and Service
- Imaginative Play-Based Learning
- Calendaring and Scheduling
- Age-Appropriate Activities
- Early Childhood Knowledge
- Problem-Solving
- Sanitation Understanding
- Observing and Monitoring Behavior
- Cleaning and Sanitizing
- Punctual and Reliable
- Planning and Leading Activities
- Goal Setting
- Child Safety
- Recreational Activities
- Allergic Reaction Procedures
- Early Childhood Development
- Housekeeping Abilities
- Arts and Crafts
- Child Advocacy
- Dietary Requirements
- Infant Care
- Child Supervision
- Decision-Making
- Childcare Regulations
- Recordkeeping Requirements
- Friendly and Respectful
- Social and Emotional Development
- Reading Skills
- Verbal and Written Communication
- Child Nutrition
- Conflict Resolution
Timeline
Licenced Home Daycare Povider
Serena's Daycare
06.1992 - 06.2021
Cashier
Walmart
04.1990 - 09.1990
Cashier
Western Auto True Value
02.1985 - 03.1990
High School Diploma -
Hillsboro High School