Serena Hoke

• Used counseling skills and evidence-based practices to assess, diagnose, and establish treatment plans with clients.
• Consult with other professionals regarding challenging client cases, recommendations, and resources.
• Provided referrals to connect clients with other community resources to support mental health and well-being.
• Supported clients by representing needs and advocating for client rights in healthcare, legal and community-based settings.
• Documented clients' progress and maintained notes on each client's treatment progress and changes in mental health status.
• Worked collaboratively with other mental health professionals to provide consistent care.
• Adhered to ethical and legal standards for confidentiality, protecting clients' privacy.
• Stayed current on mental health research to follow new developments and research in mental health field.
• Engaged in individual, family, and some couple’s counseling with a broad range of clients who need assistance in learning to cope and manage their mental health needs including both youth and adults with co-occurring disorders.
• Attended trainings to participate in regular supervision and continued education to maintain professional competence and ethical standards.

As part of a contracted position with both Options for Southern Oregon and while in private practice, I provided mental health services as well as other various duties to the juvenile youth that were detained in the juvenile detention center as follows:

• Provided counseling support both long-term and short-term to juvenile clients detained in the detention center. Many of these youth also would have active co-occurring substance use disorders.
• Developed with management and other staff a safety level system for youth who were experiencing mental health crisis and suicidality.
• Completed safety screenings and developed safety plans as needed with the youth who were on the safety watch.
• Upon evaluating youth's safety level, youth was either increased, decreased, maintained, or removed from the safety watch based upon a combination of what the youth reported, youth's known history, and staff report.
• Coordinated with probation officers, staff, and management to develop Individualized Support Plans for youth who experienced challenges with extreme emotional disregulation that increased the safety risk both to the youth themselves as well as others.
• Provided 24 hour crisis support to youth.
• Developed with management and Staff a reward-based system that reinforces positive behavior from the youth.
• Coordinated with probation officers both from Jackson County and Oregon Youth Authority regarding recommendations for placements for youth who were expected to not being released back into the community.
• Provided support to Staff by processing through stressful situations that had occurred within the facility such as challenging de-escalations, restraints...etc.
• Provided as needed conflict resolution sessions between youth or between youth and staff.
• Coordinated care of youth who had outside providers such as therapists or psychiatric providers in order to support continuation of care while the youth was detained.
• Coordinated with psychiatric providers and arranged virtual visits for youth who were wanting medication management services to support their mental health needs.
• Communicated with guardians of youth as needed for coordination of services and completion of mental health assessments.

• Managed a busy caseload on the Youth and Family team at Bryson Center while also balancing workload and prioritizing client needs.
• Conducted crisis interventions to respond to clients in crisis, assess immediate needs and provide support and resources.
• Observed and monitored client behavior and responses to treatment.
• Consulted with other staff members regarding treatment.
• Documented clients' progress to keep detailed notes on each client's treatment progress and changes in mental health status.
• Facilitated smooth discharge of clients.
• Provided referrals to connect clients with other community resources to support mental health and well-being.
• Followed ethical and legal standards for confidentiality, protecting clients' privacy.
• Stayed current on mental health research and participated in regular supervision and continuing education to maintain professional competence and ethical standards.

• Oversaw and coached 15-25 teenage athletes per season.
• Evaluated individual knowledge, skills, and strengths, of athletes and assigned team positions in preparation for competitions.
• Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
• Consulted with assistant coaches on organizing and operating practices, development of individual and team skills, and monitoring/maintaining safety of athletes during practices, games, and tournaments.
• Coordinated with parents, board of directors, and other resources to meet team needs involving equipment and travel arrangements.
• Mentored players of all experience levels to develop a sense of healthy competition, confidence, dedication, loyalty, commitment, and positive sportsmanship.
• Used previous game and team data to make informed decisions to develop game strategies.
• Facilitated team building activities to improve communication, collaboration and camaraderie.
• Utilized various coaching models and techniques to maximize client success.

• Gathered and organized materials to support the development and operation of adapted programs.
• Developed and coordinated with community partners for the utilization of facility space for program operation.
• Advocated for the increase of social and physical activity programs within the community for individuals with developmental, intellectual, and physical disabilities.
• Maintained awareness of all clients presence and behaviors in order to ensure safety of all participants. Group programs often ranged from three to 15 participants.
• Fostered positive connections with clients, client families, and client personal support workers in order to develop a cohesive and supportive micro-community.