Serena hundley
Wasilla
Summary
Dynamic office clerk with proven organizational skills at Presbyterian Hospitality House, adept at enhancing productivity through effective customer service and putting focus on customer needs and support. Recognized for maintaining a clean and efficient workspace while delivering timely support to those around in need of assistance. Strong time management and problem analysis abilities ensure exceptional service in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Office Clerk
Presbyterian Hospitality House
Wasilla
03.2025 - Current
- Responded to customer inquiries through phone and email communications. Answered phone calls in a professional manner and transferred calls accordingly.
- Supported staff by preparing reports and documents for internal use.
- Maintained cleanliness and organization of shared office spaces for productivity.
- Provided administrative support such as typing documents, filing paperwork, photocopying, scanning documents, and faxing documents.
- Processed incoming and outgoing mail daily.
Floor Worker
Super Suds
Palmer
04.2023 - 08.2025
- Maintained cleanliness and organization of work area and equipment.
- Handled inventory management, including stock replenishment and labeling. Organized the backroom storage area according to company standards..
- Monitored machine performance to identify maintenance needs promptly.
- Maintained a safe work environment by following all safety protocols.
- Lifted heavy loads and completed many physically demanding tasks, such as dirt work, landscaping, and painting, while also selling company products to customers in a high-speed environment.
- Performed daily maintenance tasks such as sweeping, dusting, and polishing surfaces. Draining water from the pump into the well, upkeeping, and opening and closing the car wash.
Private Cleaner
IC cleaning Co. LLC
Wasilla
06.2024 - 04.2025
- Cleaned residential and commercial spaces using appropriate cleaning tools.
- Assisted clients with special requests for customized cleaning services.
- Ensuring that all areas are clean before leaving the premises.
- Working efficiently to meet deadlines set by clients.
- Cleaning different hired businesses through their company policy, ensuring respect for clients.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
Education
High School Diploma -
Matsu Middle College
Wasilla, AKSkills
- Customer service
- Organizational skills
- Cleanliness in the workplace
- Time management
- Problem analysis
- Human resources
Affiliations
- 10+ years of volunteer work for youth in need with PHH
- visted over half of the US
- Raised with 14 other siblings, which brings in a lot of patience
- Studied spanish at elementary level, and French at the highschool level
Timeline
Office Clerk
Presbyterian Hospitality House
03.2025 - Current
Private Cleaner
IC cleaning Co. LLC
06.2024 - 04.2025
Floor Worker
Super Suds
04.2023 - 08.2025
High School Diploma -
Matsu Middle College
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