Serena Jones
Collinsville,AL
Summary
Began at Collinsville Nursing Home in 1983 at 15 yrs old in HK and Laundry, then at 16 yrs old I obtained my CNA Certification a d worked 2nd shift during my last 3 yrs of High School, I also worked as a social service designer, activities, and CNA.
IN 1989 I started at Baptist Medical Center, as was at that time, now, Gadsden Regional, as a pct/cna and took the Telemetry Certification class and exam and continued as a Tech and Monitor Tech. Applied for 1 of 2 scholarships given each year to an employee enrolled in nursing program, and proudly was awarded one. Worked there full time during Nursing School and upon graduation, was employed there in SICU. I have to honor my nurses who trained me, even while I was in school, Dr. George Robinson who taught me so much, during and as employed in SICU.
Then in 1995, I chose to ask to return to LTC/SNF, young children and shift issues, both places are my passion.
Dr. Lynn Luther was Medical Director when I returned, he taught me even more as far as Medical Management, and upon Dr. Donald Slappey's beginning, I've worked beside him for over 20 yrs.
I do have to say I've had the greatest, teachers, experience and mentors any Nurse could hope for.
Overview
31
31
years of professional experience
Work History
RN, 2ND SHIFT HOUSE SUPERVISOR
Collinsville Healthcare And Rehab
08.1995 - Current
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
- Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
- Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
- Managed care from admission to discharge.
- Served as a liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.
- Provided emotional support to patients and their families.
- Mentored new nursing staff, contributing to a supportive work environment and improved retention rates.
- Assessed patient conditions promptly upon admission to determine appropriate interventions and prioritize care needs.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Provided emotional support to patients during challenging times, fostering a sense of trust and rapport that contributed to better overall wellbeing.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Monitored patient reactions to drugs and carefully documented findings.
- Managed patient caseloads effectively, ensuring timely interventions and thorough follow-ups to mitigate potential complications.
- Participated in professional development opportunities regularly to stay current on best practices in the field of nursing.
- Devised individualized care plans tailored to each patient''s unique situation, optimizing clinical outcomes.
- Implemented infection control measures within the unit, maintaining a safe environment for both patients and staff members.
- Coordinated discharge planning efforts with social workers, case managers, and other multidisciplinary team members for smooth transitions posthospitalization.
- Managed complex cases of critically ill patients, ensuring optimal treatment plans were executed effectively.
- Utilized advanced clinical skills such as wound care management or IV therapy administration, leading to faster recovery times for patients treated under my supervision.
- Streamlined documentation processes to ensure accurate record-keeping and compliance with regulatory standards.
- Aligned nursing goals with department objectives to enhance overall performance metrics within the healthcare facility.
- Championed quality improvement initiatives within the unit by identifying areas for improvement and implementing evidence-based strategies.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Implemented medication and IV administration, catheter insertion, and airway management.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Organized and managed care of patients undergoing various therapies and procedures.
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Audited charts and reviewed clinical documents to verify accuracy.
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
- Maintained quality care and comfort for patients with heart failure, pulmonary hypertension, and other conditions.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
- Oversaw delivery of care for patients on medical-surgical unit, providing direct care, delegating nursing assignments and supervising team comprised of nurses, LPNs, technicians, and unit clerks.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Educated family members and caregivers on patient care instructions.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Evaluated patient histories, complaints, and current symptoms.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Managed patients recovering from medical or surgical procedures.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Monitored patient reactions after administering medications and IV therapies.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Streamlined communication between departments for improved patient flow and satisfaction.
- Reviewed clinical documentation to asses standards and quality of care.
- Resolved conflicts among team members promptly and effectively, maintaining a harmonious work environment.
- Participated in budget planning meetings, helping allocate funds appropriately for staffing needs or equipment upgrades.
- Provided emergency response during shifts and when on-call.
- Administered medications subcutaneously, orally and via IV.
- Collaborated with physicians regarding patient conditions, updates and necessary care changes.
- Assistant to Medical Director
- ICD-10 Coding
- Medical Records Reviews for insurance, pre and post- pay reviews
- CNA Class instructor and examiner
- PICC, MIDLINE, and Central line maintenance
- Multiple Drains Maintenance, ie Pleural drains, JP drains, and Chet tubes
RN, ICU
Gadsden Regional Medical Center
06.1993 - 01.1995
- Improved patient outcomes by implementing evidence-based nursing practices and providing high-quality care in the ICU setting.
- Served as an advocate for patients and their families, addressing concerns and facilitating open lines of communication between healthcare providers and loved ones.
- Enhanced patient safety by diligently monitoring vital signs, identifying early warning signs of complications, and taking prompt action in emergent situations.
- Promoted a culture of safety within the ICU by adhering to established protocols, reporting potential hazards, and participating in regular safety drills.
- Improved pain management for critically ill patients by assessing pain levels, recommending appropriate interventions, and monitoring effectiveness of chosen treatments.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
- Assessed patient conditions promptly upon admission to determine appropriate interventions and prioritize care needs.
- Provided emotional support to patients during challenging times, fostering a sense of trust and rapport that contributed to better overall wellbeing.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Monitored patient reactions to drugs and carefully documented findings.
- Participated in professional development opportunities regularly to stay current on best practices in the field of nursing.
- Implemented infection control measures within the unit, maintaining a safe environment for both patients and staff members.
- Managed complex cases of critically ill patients, ensuring optimal treatment plans were executed effectively.
- Streamlined documentation processes to ensure accurate record-keeping and compliance with regulatory standards.
- Aligned nursing goals with department objectives to enhance overall performance metrics within the healthcare facility.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Implemented medication and IV administration, catheter insertion, and airway management.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
- Telemetry readings certified
- Managed critically-ill, primary position was SICU which was Post CABG and post CT and CV patients at that time
- Also worked in Neuro ICU and CCU
- Managed critical medicine drips
- Managed Arterial lines, both Radial and Femoral
- Managed Ventilator patients along with Respiratory Therapy
- Administration of Blood and Blood Products
Education
Associate Degree In Nursing - RN
Gadsden State Community College
Gadsden, AL06.1993
Skills
- Basic Life Support
- Clinical judgment
- Compassion and Empathy
- Discharge Planning
- Geriatric Care
- Quality Improvement
- Health Promotion
- Research utilization
- Medication and IV administration
- Direct Patient Care
- Patient Assessment
- Team Coordination
- Patient education and counseling
- Medication Administration
- Strong Clinical Judgment
- Patient Monitoring
- Patient Care
- Physical assessments
- Staff Supervision
- Nursing staff leadership
- Infection control measures
- Licensed RN
- Patient Management
- Professional Bedside Manner
- Patient Evaluation
- High level of autonomy
- Complex Problem-Solving
- HIPAA Education
- Patient and family advocacy
- Wound Care
- Emotional awareness
- Chronic Disease Management
- Cardiac Care
- Intravenous therapy
- Long-Term Care
- Acute care expertise
- ADL Assistance
- Diabetes management
- Telemetry monitoring
- Emergency Care
- Emergency Response
- Tracheostomy Care
- Medical evaluation
- IV setup
- Evaluations
- Lab result interpretation
- Proper catheter insertion/removal
- Palliative care awareness
- Maintaining privacy
- Procedure preparations
- Oxygen saturation standards
- Medication Distribution
- Data Collection
- Medical Records Management
- Emotional Intelligence
- Medical assessment
- Personal care needs
- Relationship Building
- Insulin medication assistance
- Patient Relations
- Hospice philosophy understanding
- Call triaging
- Arterial lines management
- Telemetry readings
- Management of drains, Pleural drains, JP Drains, Chest Tube drains
- Swan Ganz management
- Critical Med IV drips and pushes
- Maintenance IV fluids and Meds
- IV Insertions
- Foley cath Insertions
- PICC, MIDLINE, And Central line Maintenance and medication Administration, and removal of PICC AND MIDLINES
- Peg tube Maintenance
- Gastrostomy tube removal and Insertions and maintenance
Timeline
RN, 2ND SHIFT HOUSE SUPERVISOR
Collinsville Healthcare And Rehab
08.1995 - Current
RN, ICU
Gadsden Regional Medical Center
06.1993 - 01.1995
Associate Degree In Nursing - RN
Gadsden State Community College