Summary
Overview
Work History
Education
Skills
Timeline
Generic

Serena Juvera

Summary

Dynamic professional with extensive experience as a Private Nanny for Tyler and Elaine Goldman, excelling in relationship building and schedule management. Proven ability to enhance children's emotional growth and well-being through personalized support and engaging activities. Skilled in cooking and meal preparation, ensuring a safe and nurturing environment for children.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

16
16
years of professional experience

Work History

Private Nanny and Assistant

Tyler and Elaine Goldman
09.2015 - 02.2024
  • Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
  • Oversaw household duties such as light housekeeping tasks or running errands when required.
  • Played games, worked on puzzles, and read books to young children.
  • Prepared healthy, age-appropriate snacks and meals.
  • Coordinated schedules between multiple families when working as a nanny share provider to ensure seamless childcare transitions throughout the week.
  • Organized activities that enhanced children's physical, emotional, and social well-being.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Adapted caregiving approaches based on individual needs of each child to provide personalized support.
  • Supported emotional growth by helping children navigate conflicts with empathy and understanding while teaching problem-solving skills.
  • Provided safe transportation to and from school, extracurricular activities, and other events.
  • Taught children basic life skills, manners and personal hygiene.
  • Regularly traveled with family to help with vacation activities and childcare.

Dental Assistant

Angela M. Cacciatore D.D.S
10.2012 - 10.2017
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
  • Contributed to office organization by maintaining accurate patient records and updating files regularly.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.

Floor Manager

Nine West
01.2010 - 09.2012
  • Managed store inventory and stock levels to maintain availability of products.
  • Managed team of 4 employees to maintain smooth-running operations of shop floor.
  • Managed daily store operations for smooth functioning and achieving sales targets.
  • Trained staff on new product features, ensuring knowledgeable customer service.
  • Maintained clean and organized floor area, improving shopping experience for customers.
  • Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
  • Made personal recommendations for customers by sharing product knowledge and demonstrating product.
  • Performed closing procedures 4 times weekly by balancing cash drawers and reconciling credit card transactions.

Host and To-Go

Chili's Bar and Grill
01.2008 - 10.2010
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.
  • Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Input orders accurately into POS terminal, split bills and accepted payments.
  • Delivered pick-up and curbside orders to guests.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.

Education

Dental Assistant Certification - Dental Assistant

ROP
Millbrae, CA
05-2011

Skills

  • Relationship building
  • Schedule management
  • Schedule creation and maintenance
  • Positive reinforcement
  • Emotional support
  • CPR training
  • Light housekeeping
  • Transportation safety
  • Safety consciousness
  • School-age child care
  • Cooking and meal preparation
  • Problem-solving
  • Dependable and responsible

Timeline

Private Nanny and Assistant

Tyler and Elaine Goldman
09.2015 - 02.2024

Dental Assistant

Angela M. Cacciatore D.D.S
10.2012 - 10.2017

Floor Manager

Nine West
01.2010 - 09.2012

Host and To-Go

Chili's Bar and Grill
01.2008 - 10.2010

Dental Assistant Certification - Dental Assistant

ROP

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Serena Juvera