Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

SERENA LEMAY

Manchester

Summary

Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.

Overview

2
2
years of professional experience

Work History

Server/Restaurant Hostess

900 Degrees Wood Fired Pizza
02.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

Bachelor of Science - Business Administration

Southern New Hampshire University
Hooksett, NH
05-2028

Skills

  • Strong work ethic
  • Strong multitasking
  • Exceptional customer service
  • Greeting guests
  • Loyal employee
  • Cleanliness and hygiene
  • Professional appearance
  • Memory retention
  • Sales expertise

Interests

  • Mindfulness Practices
  • Painting
  • Skin Care
  • Cooking
  • Fashion and Style
  • Yoga

Timeline

Server/Restaurant Hostess

900 Degrees Wood Fired Pizza
02.2023 - Current

Bachelor of Science - Business Administration

Southern New Hampshire University
SERENA LEMAY