Serena Long
Burnt Cabins,PA
Summary
Dynamic and detail-oriented professional with a proven track record at JLG Industries, excelling in quality assurance and critical thinking. Adept at enhancing productivity through effective collaboration and self-motivation, I consistently achieved high production rates while maintaining a focus on safety and efficiency in assembly processes.
Experienced with assembling mechanical components with precision and care. Utilizes technical knowledge to troubleshoot and maintain machinery efficiently. Strong understanding of mechanical systems and quality assurance processes.
Assembly professional prepared to bring extensive mechanical knowledge to new role. Proven track record in assembling, testing, and maintaining mechanical systems with high standards. Consistently collaborates effectively with team members, adaptable to changing production needs, and focuses on precision and efficiency.
Overview
14
14
years of professional experience
Work History
Assembly Mechanic
JLG Industries
05.2023 - 02.2025
- Assembled components of aerial lifts using hand and power tools, ensuring quality standards.
- Interpreted blueprints and technical drawings to accurately assemble machinery parts.
- Conducted routine inspections of assembled units to identify and rectify defects.
- Collaborated with team members to streamline assembly processes and enhance productivity.
- Maintained a clean and organized work environment to support safety protocols.
- Reviewed blueprints and schematics thoroughly prior to beginning work on assemblies, ensuring accurate construction according to design specifications.
- Maintained counts and lifts, shifts, and stocks materials and parts.
- Checked machines for proper output and functionality, fixing minor mechanical issues.
- Achieved consistently high production rates through disciplined time management practices and well-organized workstation setup.
- Adapted quickly to new equipment installations, ensuring seamless integration into existing workflows.
Lead Sower
Burpee
03.2019 - 02.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
Medical Assistant
Summit Infectious Disease
01.2011 - 02.2012
- Assisted in patient examinations and procedures, ensuring comfort and safety.
- Managed patient intake processes, documenting medical histories accurately.
- Coordinated scheduling of appointments, optimizing clinic workflow.
- Administered medications and vaccinations as directed by healthcare providers.
- Provided education to patients regarding treatment plans and health maintenance.
- Collaborated with healthcare team to enhance patient care protocols and efficiency.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Streamlined patient check-in process, reducing administrative burden for medical staff.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Taught patients about medications, procedures, and care plan instructions.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Improved clinical workflow with introduction of electronic health records system.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Education
Medical Assistant - Administrative And Clinical
Hagerstown Community College
Hagerstown, MD05-2011
Phlebotomist - Certification
Hagerstown Community College
Hagerstown, MD05-2011
Skills
- Critical thinking
- Detail-oriented
- Self motivation
- Computer skills
- Quality assurance
- Reliability
Accomplishments
- Supervised team of 7 staff members.
- Achieved germination by completing seeding with seeder machine with accuracy and efficiency.
Timeline
Assembly Mechanic
JLG Industries
05.2023 - 02.2025
Lead Sower
Burpee
03.2019 - 02.2021
Medical Assistant
Summit Infectious Disease
01.2011 - 02.2012
Medical Assistant - Administrative And Clinical
Hagerstown Community College
Phlebotomist - Certification
Hagerstown Community College