Serena Lopez
Lake Hughes,CA
Summary
Organized and highly-motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking employee with multitasking and time management abilities, customer service, and a desire to take on new challenges. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
Languages
11
11
years of professional experience
Work History
Assistant Teacher
Guidepost Global
Valencia, California
04.2024 - Current
- Maintained positive and inclusive classroom environment, enhancing student engagement and participation.
- Organized classroom materials and resources for efficient daily operations.
- Facilitated small group activities, reinforcing learning concepts and fostering collaboration among students.
- Participated in professional development workshops to enhance teaching strategies.
- Helped maintain a safe and orderly learning environment.
- Interacted positively with children to encourage development and involvement in activities, treating each child with dignity and respect.
- Communicated regularly with parents, teachers, and administrators to ensure alignment on student progress and address individual needs.
- Organized instructional materials, bulletin boards, displays, and demonstrations.
- Met with administrators and department team members to work on curriculum planning and assessment methods.
- Built and strengthened positive relationships with students, parents, and teaching staff.
- Facilitated communication between families and school personnel about issues relating to students' academic progress.
- Ensured protection of private information to uphold trust within the school community. related to staff and families.
- Supported and documented student growth and progress to achieve academic, social and emotional goals.
Paraprofessional
LAUSD
Reseda, CA
08.2015 - 12.2023
- Facilitated academic instruction and assignments to enhance student comprehension and engagement.
- Applied positive reinforcement to redirect negative behaviors.
- Observed students to help teachers identify potential learning blocks and opportunities for support.
- Communicated and collaborated well with educators from various grade levels.
- Supervised students in classrooms, halls, cafeterias, gymnasiums and field trips.
- Taught daily life skills and behaviors to students to build practical knowledge.
- Assisted in preparing lesson materials and bulletin board displays.
- Planned and supervised games and other recreational activities for students.
- Arranged lesson outlines and individual plans according to course syllabus and district requirements.
- Designed and led activities promoting students' physical, emotional, and social development.
Sales Associate
Sunglass Hut
Northridge, CA
05.2021 - 10.2023
- Engaged customers in friendly, professional dialogue to identify needs and enhance shopping experience.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked with fellow sales team members to achieve group targets.
- Developed trusting relationships with customers by making personal connections.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Tracked company inventories and organized stock to optimize product visibility and support sales efforts.
Education
Some College (No Degree) - Child Development
Los Angeles Pierce College
Woodland Hills, CA, CASkills
- Coaching
- Staff development
- Customer Service
- Effective communication
- Effective Listening
- Teamwork and Collaboration
- Problem-Solving Skills
- Multi-tasking
- Attention to Detail
- Reliable and Punctual
- Safety Understanding
- Friendly and Outgoing
- Complaint Resolution
- Technical Support
- Educational Support
- Classroom Assistance
- Focused Learning Facilitation
- Positive Behavior Support
- Classroom control
- Curricular Adaptation
Languages
Spanish
Limited
ASL
Limited
Timeline
Assistant Teacher
Guidepost Global
04.2024 - Current
Sales Associate
Sunglass Hut
05.2021 - 10.2023
Paraprofessional
LAUSD
08.2015 - 12.2023
Some College (No Degree) - Child Development
Los Angeles Pierce College