Serena Macany
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist/Payroll Assistant
Oakland Business & Tax Advisors
01.2022 - Current
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Scheduled and confirmed appointments and meetings for management team.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
- Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
- Managed payroll for temporary, hourly and salaried employees.
Sales Assistant
Royal Dutchess Clothing
11.2021 - 12.2022
- Answered incoming telephone calls to provide store, products and services information.
- Accepted and completed cash, check and credit card payments.
- Monitored stock levels to facilitate restocking and replenishment of shelves.
- Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
- Built and maintained relationships with peers and upper management to drive team success.
Daycare Assistant Teacher/Front Desk Receptionist
Powerhouse Gym Sports Club
12.2020 - 12.2021
- Kept class space organized, clean and learning-focused for optimal student development.
- Modeled good behaviors for students and maintained classroom discipline.
- Input customer data into reservation systems and updated to reflect room changes.
Server
All Seasons - Senior Living
07.2018 - 05.2020
- Provided exceptional service to high volume of daily customers.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Cleaned tables and chairs to prepare dining area for next customers.
Education
Business Administration And Finance
University of Detroit Mercy
Detroit, MI05.2025
High School Diploma -
Walled Lake Central High School
Commerce Township, MI05.2021
Skills
- Recordkeeping and Bookkeeping
- Business Operations Understanding
- Office Equipment Operations
- Meticulous and Organized
- Multitasking and Prioritization
- Computer Proficiency
- Customer Service-Oriented
- Customer Service-Oriented
Languages
Arabic
Full Professional
Timeline
Front Desk Receptionist/Payroll Assistant
Oakland Business & Tax Advisors
01.2022 - Current
Sales Assistant
Royal Dutchess Clothing
11.2021 - 12.2022
Daycare Assistant Teacher/Front Desk Receptionist
Powerhouse Gym Sports Club
12.2020 - 12.2021
Server
All Seasons - Senior Living
07.2018 - 05.2020
Business Administration And Finance
University of Detroit Mercy
High School Diploma -
Walled Lake Central High School
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