Serena Mangual
Orlando,FL
Overview
7
7
years of professional experience
Work History
Student Nurse Technician/ VA STEP
Veteran Affairs Medical Center
Orlando, FL
07.2025 - Current
- Assisted nursing staff in providing patient care and support during daily activities.
- Monitored vital signs and documented changes in patient conditions accurately.
- Maintained cleanliness and organization of patient care areas and equipment.
- Communicated effectively with patients to gather information and provide comfort.
Front Desk Receptionist
University of Central Florida Wellness and Health Promotion services
Orlando, FL, USA
05.2022 - 08.2022
- Successfully managed information using the Titanium system including sign-in, and making appointments.
- Responded promptly to customer inquiries in person, via phone or email, resolving issues effectively.
- Scheduled appointments and maintained patient confidentiality.
Crew Member
McDonald's
Port Saint Lucie, FL, USA
06.2021 - 12.2021
- Provided excellent customer service by accurately taking and fulfilling orders in a fast-paced environment.
- Operated registers and handled cash, credit, and mobile payments efficiently while maintaining accuracy.
- Maintained a clean and organized workspace, adhering to health and safety regulations.
Volunteer
Cleveland Clinic Martin Health
Stuart, FL, USA
06.2019 - 08.2019
- Helped with administrative support, including managing and coordinating files.
- Prepared and distributed care packages containing essential supplies and educational materials for postpartum recovery.
- Transported maternal and newborn lab work through the hospital.
Education
High School Diploma - AICE Diploma
Fort Pierce Westwood High School
Fort Pierce, FLNursing, Health Science
University of Central Florida
Orlando, FL05.2026
Skills
- English
- HIPAA Compliance
- BLS/CPR Certified
- Assisting with Activities of Daily Living (ADLs)
- Vital sign monitoring
- Patient communication
Timeline
Student Nurse Technician/ VA STEP
Veteran Affairs Medical Center
07.2025 - Current
Front Desk Receptionist
University of Central Florida Wellness and Health Promotion services
05.2022 - 08.2022
Crew Member
McDonald's
06.2021 - 12.2021
Volunteer
Cleveland Clinic Martin Health
06.2019 - 08.2019
Nursing, Health Science
University of Central Florida
High School Diploma - AICE Diploma
Fort Pierce Westwood High School