Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Education and Training
Timeline
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Serena Nici

Naples

Summary

Dynamic photographer with a proven track record at Shot by Serena, excelling in digital photography and exceptional customer service. Recognized for enhancing customer satisfaction through effective communication and teamwork. Adept at merchandising and optimizing processes, consistently achieving goals while maintaining a positive and professional demeanor.

Overview

3
3
years of professional experience

Work History

Photographer

Shot by Serena
Naples
01.2024 - Current
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Utilized various software and tools to streamline processes and optimize performance.

Sales Associate

Simply Natural
Naples
10.2021 - Current
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Greeted customers and provided exceptional customer service.
  • Ticketed, arranged and displayed merchandise to promote sales.

Education

High School Diploma -

Aubrey Rogers High School
Naples, FL

High School Diploma -

Artis-Naples Student Photography Institute
Naples, FL

Skills

  • Teamwork and collaboration
  • Multi-tasking strength
  • Goal oriented
  • Merchandising
  • Exceptional customer service
  • Positive and professional
  • Digital photography

Affiliations

  • Photography
  • Community volunteering
  • Southwest Florida CEO student of inaugural class of 2025

Accomplishments

  • Third place award for photograph in The Baker Museum
  • Sunshine Ace Hardware Award at Collier Youth Business Fair

Education and Training

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Timeline

Photographer

Shot by Serena
01.2024 - Current

Sales Associate

Simply Natural
10.2021 - Current

High School Diploma -

Aubrey Rogers High School

High School Diploma -

Artis-Naples Student Photography Institute

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Serena Nici