SERENA ROBINSON
Summary
Bringing hardworking nature, clean driving record and solid work history in transportation positions. Operating CDL class B trucks and passengers bus. Providing excellent customer service. Over 6+ years of experience as driver working with small to large companies. Work hard to meet or exceed employer and customer expectations. Interact well with team and share advice and tips. Embrace shifting schedules and routes. Always handle frustrated customers with professionalism and positive attitude.
Overview
9
9
years of professional experience
Work History
CDL Class B Driver
FCC Environmental Services
Boynton Beach, FL
11.2021 - 01.2024
- Maintained equipment safety by conducting thorough pre-trip inspections and reporting any issues promptly.
- Enhanced route efficiency by optimizing collection schedules and daily routes.
- Safeguarded public health by adhering to strict cleanliness standards during waste collection and transport processes.
Rideshare Driver
Lyft Driver Service
06.2019 - 11.2021
- Improved rider satisfaction by maintaining a clean and comfortable vehicle environment.
- Ensured passenger safety with strict adherence to traffic regulations and proactive driving habits.
- Managed time effectively, juggling multiple ride requests during peak hours for maximum efficiency.
Bus Operator
Palm Tran
Delray Beach, FL
12.2014 - 03.2019
- Maintained a clean and safe bus environment for the comfort of all passengers.
- Conducted comprehensive pre-trip inspections to ensure vehicle safety and compliance with company and DOT regulations.
- Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
- Informed passengers about route details, schedules, transfers, and fare policies as needed.
Education
Associate of Arts - Criminal Justice
Keiser University
Fort Lauderdale, FL06.2012
Skills
- Safe Driving Practices
- Clean MVR
- Class B Commercial Driver's License
- Teamwork and collaboration
- Dependable and Reliable
Timeline
CDL Class B Driver
FCC Environmental Services
11.2021 - 01.2024
Rideshare Driver
Lyft Driver Service
06.2019 - 11.2021
Bus Operator
Palm Tran
12.2014 - 03.2019
Associate of Arts - Criminal Justice
Keiser University
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