Summary
Overview
Work History
Education
Skills
Certification
Clinical Experience
Timeline
Generic

SERENA SABBAGH

Plymouth

Summary

Recent graduate with foundational knowledge and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Medical Records Administrator

Redefine Healthcare
06.2019 - Current
  • Collaborated with and negotiated patient cases with attorneys.
  • Expedited insurance claims processing by accurately preparing required forms and documentation for submission.
  • Ensure all records are accurate, complete, and compliant with HIPAA and other regulations.
  • Drafted chiropractic and medical narrative reports.

Patient Care Coordinator

Neurospine Plus
07.2022 - 07.2023
  • Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
  • Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
  • Collaborated with interdisciplinary teams to create seamless transitions between various stages of treatment plans, enhancing continuity of care.
  • Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.

Pain Management Medical Assistant

Redefine Healthcare
02.2021 - 07.2023
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, vital signs, medication information, symptoms, and allergies.
  • Assisted physicians with minor surgeries, including preparing surgical procedure room and sterilizing instruments.
  • Handled patient communications, including phone inquiries and pharmacy coordination.
  • Facilitated clinical note-taking and maintained accurate electronic health records (EHR) during exams.
  • Educated patients on pain management techniques, medications, and post-procedure care.



Medical Records Administrator

Ultimate Spine and Healthcare Center
04.2018 - 07.2018
  • Collaborated with and negotiated patient cases with attorneys.
  • Ensure all records are accurate, complete, and compliant with HIPAA and other regulations.

Education

Master of Science - Nursing

Rosalind Franklin University of Medicine And Science
North Chicago, IL
08.2025

Bachelor - Exercise Physiology

DeSales University
Center Valley, PA
05.2020

High School Diploma -

Wayne Hills High School
Wayne, NJ
06.2015

Skills

  • Patient care
  • Compassionate care
  • Leadership
  • Teamwork and collaboration
  • Communication skills
  • Documentation review
  • EHR Systems

Certification

  • First Aid Certification
  • CPR Certification
  • National Association of Orthopaedic Nurses

Clinical Experience

  • Surgery/ Operative Room: Advocate Condell Medical Center: Summer 2025/ 120 hours
  • Critical Care: Captain James A Lovell Federal Health Care Center: Spring 2025/ 60 hours
  • Gerontology: Advocate Condell Medical Center: Winter 2024-2025/ 60 hours
  • Community Health: Winter 2024-2025/ 60 hours
  • Obstetrics & Women's Health: Endeavor Health Highland Park Hospital: Fall 2024/ 60 hours
  • Pediatrics: Ann & Robert H. Lurie Children's Hospital of Chicago: Fall 2024/ 30 hours
  • Mental Health: Endeavor Health Evanston Hospital: Summer 2024/ 60 hours
  • Medical Surgery: Captain James A Lovell Federal Health Care Center (Winter 2024) & Advocate Condell Medical Center (Spring 2024): 120 hours

Timeline

Patient Care Coordinator

Neurospine Plus
07.2022 - 07.2023

Pain Management Medical Assistant

Redefine Healthcare
02.2021 - 07.2023

Medical Records Administrator

Redefine Healthcare
06.2019 - Current

Medical Records Administrator

Ultimate Spine and Healthcare Center
04.2018 - 07.2018

Bachelor - Exercise Physiology

DeSales University

Master of Science - Nursing

Rosalind Franklin University of Medicine And Science

High School Diploma -

Wayne Hills High School

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