Serena Saldana
Alington,Texas
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
14
14
years of professional experience
Work History
Registered Nurse
Encompass Health Rehabilitation Hospital
Arlington, TX
09.2014 - Current
- Assessed patients' temperature, pulse and blood pressure and recorded in electronic medical records.
- Documented patient vitals, behaviors and conditions to communicate concerns to supervising [Job title].
- Responded to patient requests with appropriate clinical and personal assistance.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Administered controlled narcotics, inserted IVs and performed catheterizations.
- Assisted with admissions, appointments, transfers and discharges.
- Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
Caregiver
Home Instead Senor Care
08.2013 - 06.2014
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Documented residents' mental status, sleep and eating patterns in medical record books.
Front Desk Manager
Microtel Inn And Suites
05.2012 - 08.2013
- Oversaw front desk operations with eye for hotel reputation, staff productivity and operational efficiency.
- Trained new staff on correct procedures, compliance requirements and performance strategies.
- Managed front desk maintenance of client records and lab data.
- Responded to telephone, email, and in-person inquiries regarding reservations, hotel information and guest concerns.
- Resolved guest issues with rooms or reservations with knowledgeable and friendly service.
- Resolved guest complaints by addressing issues with rooms promptly.
Hotel Front Desk Clerk
La Quinta Inn & Suites
02.2011 - 04.2012
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected room deposits, fees and payments.
- Checked lobby, bathrooms and common areas near front desk for cleanliness multiple times per shift.
- Kept accounts in balance and ran daily reports to verify totals.
Acting Store Manager
Radio Shack Corporation
09.2009 - 01.2011
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
Education
Associate of Applied Science - Nursing
Tarrant County College
Fort Worth06.2023
Certification - Nursing
College of Menominee Nation
Green Bay, WI05.2014
Certification - Nursing Assistant
Northeast Technical College
Green Bay12.2013
Bachelor of Science - Nursing
University of Texas, Arlington
Arlington, TX 09.2023 - Current
Skills
- Patient Assessments
- HIPAA Guideline Adherence
- Intravenous Therapy and Blood Withdrawal Certification
- Vital Sign Monitoring
- Medication Administration
- Documentation
- Wound Care
Accomplishments
BLS
ACLS
Timeline
Bachelor of Science - Nursing
University of Texas, Arlington
09.2023 - Current
Registered Nurse
Encompass Health Rehabilitation Hospital
09.2014 - Current
Caregiver
Home Instead Senor Care
08.2013 - 06.2014
Front Desk Manager
Microtel Inn And Suites
05.2012 - 08.2013
Hotel Front Desk Clerk
La Quinta Inn & Suites
02.2011 - 04.2012
Acting Store Manager
Radio Shack Corporation
09.2009 - 01.2011
Associate of Applied Science - Nursing
Tarrant County College
Certification - Nursing
College of Menominee Nation
Certification - Nursing Assistant
Northeast Technical College
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