Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Serena Salgado

South Amboy,NJ

Summary

Dedicated and detail-oriented Registered Nurse and Health Informatics Specialist with a passion for improving healthcare through technology and data management. Experienced in care coordination, complex case management, patient advocacy, and healthcare technology optimization. Adept at assessing patient needs, facilitating interdisciplinary collaboration, and implementing strategies to improve healthcare outcomes. Proficient in Epic and Cerner EHR systems, clinical documentation improvement (CDI), and social determinants of health (SDOH) analysis. Seeking to leverage healthcare and IT expertise to contribute to Centene’s mission of improving member care through person-centered services.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Clinical Informatics

RWJBH
, NJ
01.2025 - Current
  • Develops and implements Epic training programs, enhancing staff proficiency and documentation processes.
  • Conducts quality assurance audits to ensure documentation accuracy, compliance, and optimize EHR utilization.
  • Collaborates with IT and clinical teams to improve processes, supporting seamless care transitions and reducing readmissions.

RN, MICU

RWJBarnabas Health
New Brunswick, NJ
04.2024 - Current
  • Managed high-acuity cases, including ventilator-dependent patients, trauma, stroke, and sepsis.
  • Provided telephonic and digital patient education, coordinating post-discharge care to prevent readmissions.
  • Trained new nursing staff on best practices for Epic documentation and regulatory compliance.
  • Worked closely with case managers to develop service plans addressing social determinants of health.

Travel Nurse

Nightengale Nurses
, NJ
07.2023 - 03.2024
  • Delivered expert nursing care while performing utilization review, medical necessity assessments, and care coordination.
  • Partnered with interdisciplinary teams to facilitate transitions of care, ensuring seamless patient services across facilities.
  • Assisted in community health initiatives, advocating for patient-centered approaches to healthcare delivery.

RN ICU ER

Abrazo West Campus
Goodyear, AZ
10.2021 - 04.2023
  • Provided advanced critical care for patients with ventilators, vasoactive drips, and invasive monitoring.
  • Assisted in clinical decision-making and case management for complex admissions and discharges.
  • Managed multi-trauma, stroke, sepsis, and high-acuity ED cases in a fast-paced environment.
  • Trained and supported nursing staff on EHR best practices, improving documentation efficiency.

Education

Master of Science - Health Informatics

University of Arizona
Tucson, AZ
02-2026

Bachelor of Science - Nursing

Arizona College of Nursing
Tempe
09-2021

Skills

  • Complex Care Management & Coordination
  • Social Determinants of Health (SDOH) Integration
  • Person-Centered Care Planning
  • Case Management
  • Telephonic & Digital Patient Outreach
  • Patient Education & Advocacy
  • Interdisciplinary Collaboration
  • Epic & Cerner EHR Optimization
  • Regulatory Compliance & Quality Standards
  • Data-Driven Decision Making
  • Process Improvement & Workflow Optimization
  • Provider & Community Resource Collaboration

Certification

  • Registered Nurse (RN) – Arizona licensure and compact license.
  • Basic Life Support (BLS), Advanced Cardiovascular Life Support (ACLS).
  • Epic & Cerner EHR Training

References

References available upon request.

Timeline

Clinical Informatics

RWJBH
01.2025 - Current

RN, MICU

RWJBarnabas Health
04.2024 - Current

Travel Nurse

Nightengale Nurses
07.2023 - 03.2024

RN ICU ER

Abrazo West Campus
10.2021 - 04.2023

Master of Science - Health Informatics

University of Arizona

Bachelor of Science - Nursing

Arizona College of Nursing

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Serena Salgado