Serena Thomas
Arcata,CA
Summary
Hello, my name is Serena! To kick start 2025 I've moved to Humboldt County to pursue an Accounting Degree at HSU and experience a new pace of life away from the city. I look forward to finding an environment where I can let social qualities flourish, as I crave human connection in a profession. I admire businesses with a culture that values individuals, equality, diversity, growth, and inclusion. With a strong belief in the importance of intentional work, I approach every task with diligence and passion. I find learning rewarding and exciting, and have a thirst for expanding personal knowledge to better myself and better the community.
Overview
2
2
years of professional experience
Work History
Barista/Chef/Cashier
Light Bulb Coffee
01.2023 - 01.2025
- Addressed all concerns of unsatisfied customers to correct mistakes and ensure excellence in their experience.
- Mastered multitasking in a fast pace environment by attending to the needs of customers whilst handling multiple orders and switching between positions that required attention.
- Collaborated with my manager to cultivate creative ideas on promotion through social events, social media, and new products.
- Exhibited communication skills with colleagues by creating close bonds beyond work, which transcended our teamwork.
- Operated registers and handled cash and card transactions with the TOAST POS system.
- Trained new employee's.
- Memorized all products to give accurate feedback to customers curious about the menu.
- Built strong relationships with regulars and new customers with friendly, authentic, and personalized service.
- Managed inventory and tracked supply levels.
- Developed extensive knowledge about the culture of coffee, milk steaming, espresso extraction, and various machines.
- Maintained a clean and tidy environment at all times.
Education
High School Diploma -
Helix Charter High School
San Diego, CA06-2023
Timeline
Barista/Chef/Cashier
Light Bulb Coffee
01.2023 - 01.2025
High School Diploma -
Helix Charter High School
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