Serena Thomson
Staten Island,NY
Overview
9
9
years of professional experience
Work History
Community Habilitation Worker
Children At Play
04.2023 - Current
- Collaborated with clinical staff to develop appropriate behavior intervention plans for challenging behaviors, resulting in fewer incidents.
- Partnered with vocational service providers to identify suitable employment opportunities for clients based on their unique skills and interests.
- Enhanced client independence by implementing personalized habilitation plans and teaching daily living skills.
- Established strong rapport with clients, families, and interdisciplinary team members, fostering collaborative relationships to achieve client goals.
- Recorded status and duties completed in logbooks for management.
- Completed regular check-ins and progress report for each client.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Maintained entire family's schedule and organized events.
Veterinary receptionist
VCA animal hospital
04.2020 - 01.2021
- Fill prescriptions, measuring medications, and labeling containers
- Monitor medical food and place orders when inventory is low
- Collect, prepare, and label samples for laboratory testing
- Perform a variety of office, clerical, or accounting duties such as reception, billing, bookkeeping, or selling products
- Greet all visitors, ascertain purpose of visit, and direct them to the proper staff member
- Answer telephones and direct phone calls to appropriate staff
- Operate office equipment, such as voice mail messaging systems, and use word processing
- Maintain and update medical records
- Transmit correspondence or medical records by mail, email, or fax
- Transcribe recorded messages or text messages or practitioners diagnoses or recommendations into patients medical records
- Check in via phone or text on clients who had surgery
- Perform cleaning duties such as sweeping, mopping, wiping counters and supplies down, and cleaning the bathroom to maintain a clean and sanitary area.
Barista
Starbucks
06.2019 - 03.2020
- Serve and make food, beverages, or desserts to customers in such settings as mobile orders or in store orders
- Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary
- Balance receipts and payments in cash registers
- Brew fresh coffee and tea, and fill containers with requested beverages
- Take customers orders and select ordered items on the register screen
- Make sure to listen and portray every little detail to make the customers order right and make them happy
- Add utensils and napkins to food orders, according to instructions
- Scrub and wash tables, counters, and other equipment, clean glasses, dishes, and floors
- Package all food items properly and neatly
- Cook food or prepare food items while following directions
- Prepare bills for food, using cash registers or card machines.
Photographer/Videographer/Assistant
Sunday Morning Films
01.2016 - 06.2019
- Compose and frame each shot, applying the technical aspects of light, lenses, film, filters, and camera settings to achieve the effects sought by directors or management
- Adjust positions and controls or cameras, printers, and related equipment to change focus, exposure, and lighting
- Confer with management and other crew members to discuss assignments and determine filming sequences, desired effects, camera movements, and lighting requirements
- Set up and use cameras and related equipment to produce photographs and special effects
- Help assist management with carrying in and out all supplies during events.
Cashier
Petco
06.2018 - 09.2018
- Receive payment by cash, check, credit cards, vouchers, and or automatic debits
- Issue receipts, refunds, credits or change due to customers
- Assist customers by providing information and resolving any complaint or conflict
- Establish or identify any price of goods, services, or admission, and tabulate bills using calculators, cash registers, or optical price scanners
- Greet customers entering the building
- Process merchandise returns and exchanges
- Stock shelves, properly mark prices on shelves and items
- Request information or assistance using paging systems
- Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping, sweeping, and emptying trash cans
- Supervise others and provide on the job training
- Examine animals to detect and determine the nature of sicknesses or diseases if there are any
- Impact animal housing facilities to determine their cleanliness and adequacy
- Feed animals and give fresh water.
Education
Bachelor of Science - Psychology
Arizona State University
Tempe, AZ09.2026
High School Diploma -
Tottenville High School
Staten Island, NY06.2018
Skills
- Fast worker and learner
- Basic reception skills
- Motivated worker
- Exceptional customer service
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Cleaning and sanitizing
Timeline
Community Habilitation Worker
Children At Play
04.2023 - Current
Veterinary receptionist
VCA animal hospital
04.2020 - 01.2021
Barista
Starbucks
06.2019 - 03.2020
Cashier
Petco
06.2018 - 09.2018
Photographer/Videographer/Assistant
Sunday Morning Films
01.2016 - 06.2019
Bachelor of Science - Psychology
Arizona State University
High School Diploma -
Tottenville High School
Similar Profiles
Nicole AuteriNicole Auteri
Autism Support Associate at Children at PlayAutism Support Associate at Children at Play
Aidan HartAidan Hart
Community Rehabilitation Worker at Children At PlayCommunity Rehabilitation Worker at Children At Play
Lechelle NixonLechelle Nixon
Lead Teacher at children at playLead Teacher at children at play