Accomplished Paraprofessional with a proven track record in enhancing student support and team productivity. Expert in behavior management and effective communication, achieving significant improvements in classroom management and. Skilled in motivating students and staff, ensuring safety, and fostering a positive learning and working environment. Energetic, friendly, and organized while multi-tasking and getting things done with a smile. The skills that have been acquired while working in the classroom will easily transfer into the flight attendant role.
Hi, I’m
Serena Tillman
Hustonville,KY
Summary
Overview
15
years of professional experience
Work History
Nineveh-Hensley-Jackson United School Corporation
Paraprofessional
08.2020 - 06.2023
Job overview
- Oversaw numerous students with IEPs in the classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
Mooresville Public Schools
Paraprofessional
08.2013 - 05.2019
Job overview
- Oversaw a large number of students in classrooms and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
Above & Below The Waterline
Supervisor of Operations
07.2008 - 05.2013
Job overview
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.
- Excellent customer service for our customers.
Education
IUPUCColumbus, IN
No Degree from Elementary Education
06.2026
University Overview
- Dean's List
Skills
Behavior Management
Effective Communication
Helping Students with Special Needs
Small Group and Individual Assistance
Classroom Organization
Calm and Patient Demeanor
Conflict resolution techniques
Motivating and Inspiring Students
Student Health and Safety
Organizational and Planning Skills
Additional Information
Additional Information
Former Assistant High School Swim Coach and Middle School Track Coach.
Timeline
Paraprofessional
Nineveh-Hensley-Jackson United School Corporation
08.2020 - 06.2023
Paraprofessional
Mooresville Public Schools
08.2013 - 05.2019
Supervisor of Operations
Above & Below The Waterline
07.2008 - 05.2013
IUPUC
No Degree from Elementary Education
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