Summary
Overview
Work History
Education
Skills
Assessments
Availability
Personal Information
Timeline
Generic

Serena Torres

San Francisco,CA

Summary

Versatile Team Member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about community support skills and to advance professionally. Holds quality and teamwork in high esteem.

Overview

3
3
years of professional experience

Work History

Crew Member

Green Crush
Fresno, CA
09.2023 - 11.2023
  • Educated customers on menu items, product ingredients and nutritional values.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.

Volunteer

Fresno Mission Homeless Shelter
Fresno, CA
08.2023 - 11.2023
  • Provided assistance to staff in the daily operations of the organization.
  • Organized and maintained records of volunteer hours and donations.
  • Assisted with fundraising efforts, including event planning and donor outreach.
  • Conducted research on potential grant opportunities for the organization.
  • Assisted with data entry projects to update organizational databases.
  • Created and distributed marketing materials for upcoming events.
  • Compiled reports on volunteer activities and accomplishments.

Customer Service Associate

Walgreens
Fresno, CA
10.2022 - 01.2023
  • Greeted customers and identified their needs.
  • Provided information about products and services available to customers.
  • Resolved customer inquiries in a timely manner.
  • Processed customer orders accurately and efficiently.

Team Associate

Spicy Birdz
Fresno, CA
03.2022 - 05.2022
  • Organized and maintained food truck inventory.
  • Developed menus for customers to choose from.
  • Coordinated with vendors to ensure timely delivery of supplies and ingredients.
  • Maintained a clean and sanitary work environment in accordance with health regulations.
  • Prepared meals according to customer orders using fresh ingredients.
  • Ensured that all staff adhered to safety protocols while operating the food truck.

Counter Clerk

Jones Cleaning Centers
Fresno, CA
02.2021 - 07.2021
  • Completed customers specific orders, process payments and ensure customer satisfaction
  • I learned to work at a fast pace and multitask in a time crunch.
  • Greeted customers and provided friendly customer service.
  • Organized merchandise, stocked shelves, and rotated products to ensure freshness.
  • Operated cash register to process customer transactions accurately and efficiently.
  • Provided change, receipts, and other documents as needed.

Education

BBA - Business

Fresno City College
Fresno, CA
06-2027

Skills

  • Organizational skills
  • Time Management
  • Communication Skills
  • Food Safety
  • Kitchen Experience
  • Cash Handling
  • Policy And Procedure Adherence
  • Upselling Strategies
  • Skill Development

Assessments

Work motivation, Proficient, 05/01/21, Level of motivation and discipline applied toward work, Proficient

Availability

Willing to relocate

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Crew Member

Green Crush
09.2023 - 11.2023

Volunteer

Fresno Mission Homeless Shelter
08.2023 - 11.2023

Customer Service Associate

Walgreens
10.2022 - 01.2023

Team Associate

Spicy Birdz
03.2022 - 05.2022

Counter Clerk

Jones Cleaning Centers
02.2021 - 07.2021

BBA - Business

Fresno City College

Similar Profiles

CREATE PROFILE
Serena Torres