Serena Wallace
West Orange,NJ
Summary
My name is Serena Wallace and I am currently a student at Essex County college Transferring into the nursing program. Along with school I have been a customer service associate for 3 years at TJ-max. Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Overview
2
2
years of professional experience
Work History
Tj max sales associate
TJX companies
08.2022 - Current
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Built relationships with customers to encourage repeat business.
- Answered customer questions about sizing, accessories, and merchandise care.
- Collaborated with team members to achieve monthly sales targets.
Education
Diploma -
West Orange High School
06.2022
Skills
- Critical thinking
- Time management
- Team worker
- Patient
- Fast learner
- Customer service
- Teamwork and collaboration
- Listening skills
- Multi-tasking strength
- Flexible schedule
Awards
- Good customer service award
- Honor roll student award
Timeline
Tj max sales associate
TJX companies
08.2022 - Current
Diploma -
West Orange High School
Similar Profiles
Maria FedericoMaria Federico
Merchandise Assistant at The TJX Companies, Inc.Merchandise Assistant at The TJX Companies, Inc.
Connor JohnstonConnor Johnston
Power BI & Automation Engineer at The TJX Companies, Inc.Power BI & Automation Engineer at The TJX Companies, Inc.
Keegan JacksonKeegan Jackson
Key Carrier at TJX Companies, MarshallsKey Carrier at TJX Companies, Marshalls
Rebecca HernandezRebecca Hernandez
Sales Associate at TJX CompaniesSales Associate at TJX Companies
Janiya SmithJaniya Smith
Customer Service Associate at Acme MarketsCustomer Service Associate at Acme Markets