Serena Weinischke-Crowson
Student
Tallahassee,FL
Summary
Motivated and dedicated professional seeking an apprenticeship in the healthcare environment, offering a strong work ethic and commitment to excellence. Recognized for exceptional adaptability and a swift capacity to learn and apply new skills, ensuring seamless integration into any team. Eager to embrace new challenges while contributing to organizational objectives with enthusiasm and a proactive approach. Passionate about making a meaningful impact in the healthcare field through hard work and determination.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Volunteer
Big Bend Cares
06.2025 - Current
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Represented organization positively and professionally while providing community with much-needed services.
Owner/Operator
Skys The Limit home maintenance
04.2022 - Current
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues
- Managed day-to-day business operations
- Consulted with customers to assess needs and propose optimal solutions
- Trained and motivated employees to perform daily business functions
- Assessed income and expenses and adapted plans to improve profit levels
- Kept all building areas and equipment functional and well-organized to promote business performance
Veterinary Technician
Animal Aid Spay & Neuter Clinic
11.2019 - 05.2022
- Monitored patient vital signs during procedures to ensure safety and well-being.
- Prepared surgical instruments and maintained sterile environments for operations.
- Administered medications and vaccinations according to veterinary protocols.
- Mentored junior technicians, fostering skill development and enhancing team efficiency.
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
- Restrained animals to protect veterinarians from potential harm.
Assistant Property Manager
Kingdom First Realty Inc
08.2020 - 12.2020
- Coordinated general maintenance and repairs to keep facilities operational and attractive
- Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems
- Oversaw daily operations, maintenance and administration of various properties
- Addressed and resolved all complaints, concerns and service requirements
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements
Customer Service Representative
Leon County Tax Collector's Office
08.2013 - 05.2015
- Processing tax payments and assisting clients with any questions related to property taxes
- Was in the top 100 for most DL's and ID's processed with the least amount of errors
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Offered advice and assistance to customers, paying attention to special needs or wants
Bookkeeper / Floor Supervisor
Georgios Fine Food and Spirits
01.2005 - 12.2012
- Assessed data and information to check entries, calculations and billing codes for accuracy
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences
- Held team meetings to gain feedback, provide updates and set policies
- Created employee schedules to align coverage with forecasted demands
- Prepared and submitted daily, weekly and monthly performance reports to inform upper management
- Maintained a clean and organized store environment to cultivate pleasant shopping experiences
Education
General Studies
Tallahassee Community College
Tallahassee, FL01.2005
Graduate Certificate - Health And Wellness
Rasmussen University
Saint Cloud, MN06-2026
Skills
- Customer relations
- Accounting and bookkeeping
- Ability to manage files
- Skilled multi-tasker
- Organization
- Driver's licensing procedures
- Bank deposits
- Reliable and trustworthy
- Troubleshooting
- Flexible
- Communication
- Friendly, positive attitude
- Problem resolution
- Documentation and reporting
- Attention to detail
- Positive attitude
- Organized and efficient
- Problem-solving
- Community service
- Adaptability and dependability
- Customer service
- Decision-making
- Event setup
Certification
Banking and Finance, Capital City Bank - 2001
Timeline
Volunteer
Big Bend Cares
06.2025 - Current
Owner/Operator
Skys The Limit home maintenance
04.2022 - Current
Assistant Property Manager
Kingdom First Realty Inc
08.2020 - 12.2020
Veterinary Technician
Animal Aid Spay & Neuter Clinic
11.2019 - 05.2022
Customer Service Representative
Leon County Tax Collector's Office
08.2013 - 05.2015
Bookkeeper / Floor Supervisor
Georgios Fine Food and Spirits
01.2005 - 12.2012
General Studies
Tallahassee Community College
Graduate Certificate - Health And Wellness
Rasmussen University
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