Serena White
Catskill,NY
Summary
Proven lifeguard at Zoom Flume Water Park, adept in emergency response and patron support, showcasing strong communication and leadership. Excelled in maintaining swimmer safety and enhancing guest satisfaction through effective problem-solving and critical thinking. Skilled in CPR/AED and fostering public safety, significantly contributing to a secure and positive environment.
Overview
1
1
year of professional experience
Work History
Lifeguard
Zoom Flume Water Park
05.2022 - 08.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Responded to patron incidents in professional and timely manner.
- Responded to emergency situations in a timely, efficient manner.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
Education
Bachelor of Science - Speech, Language, And Hearing Sciences
University of Arizona
Tucson, AZ05.2027
High School Diploma -
Catskill High School
Catskill, NY06.2023
Skills
- Strong communicator
- Lifeguard certification
- Effective problem-solver
- Leadership Qualities
- First Aid
- Patience and Empathy
- Team Collaboration
- CPR and AED Training
- Adaptability in Emergencies
- General Maintenance
Timeline
Lifeguard
Zoom Flume Water Park
05.2022 - 08.2023
Bachelor of Science - Speech, Language, And Hearing Sciences
University of Arizona
High School Diploma -
Catskill High School
Similar Profiles
Fetuao LauluFetuao Laulu
Customer Service/Dispatcher at Park and ZoomCustomer Service/Dispatcher at Park and Zoom
Kanyjha ReamsKanyjha Reams
Host Manager at park and zoomHost Manager at park and zoom
Ethan BoyleEthan Boyle
Attendant at Water Country Water ParkAttendant at Water Country Water Park