Serena Willis

• Thoroughly cleaned residential areas to achieve high standards of hygiene.
• Stocked cleaning supplies regularly, maintaining inventory levels to support efficient operations and timely services.
• Followed established cleaning protocols meticulously, resulting in consistently safe and hygienic environments for clients.
• Assisted in organizing cleaning schedules, enhancing client communication and ensuring timely service delivery.
• Developed a routine cleaning plan, increasing efficiency and ensuring all areas were attended to regularly.
• Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.

Emptied trashcans and transported waste to collection areas.

• Supervised daily operations, ensuring efficient cash handling and transaction accuracy while training new cashiers.
• Enhanced customer service by effectively delegating responsibilities.
• Implemented inventory management practices, resulting in optimized stock levels and reduced product shortages.
• Enhanced customer experience by resolving complaints and providing exceptional service, leading to increased customer satisfaction.
• Developed and maintained cash reconciliation processes, ensuring accuracy and accountability in daily financial reporting.
• Assisted in training and mentoring new team members, fostering a collaborative team environment focused on service excellence.