Serena Hussain
Los Angeles,CA
Summary
Collaborative leader with expert team leadership, planning and organizational skills built during successful career. Smoothly equip others to independently handle daily functions and meet goals. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Team player with dedication to partnering with peers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of individuals in dynamic, fast-paced settings.
Overview
4
4
years of professional experience
Work History
Manager
Roth SocialHouse
07.2022 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Onboarded new employees with training and new hire documentation.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Improved marketing to attract new customers and promote business.
- Created specific procedures/guidelines to train new employees and ensure consistency and efficiency
- Added new products to be sold at the market and created a new menu roll-out to train current employees
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Defined clear targets and objectives and communicated to other team members.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Human Resources Assistant
American Meals
08.2019 - Current
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Organized new employee orientation schedules for new hires.
- Developed and implemented policies and procedures to use for recruitment, employee relations and benefits administration.
- Assisted with creating employee handbooks and manuals.
Education
Second Year - Biochemistry
University of California - Los Angeles
Los Angeles, CA06.2026
Skills
- Customer Relationship Management
- Business Planning
- Project Management
- Verbal and Written Communication
- Staff Management
- Team Leadership
- Strategic Planning
- Plan Projects
- Scheduling and Coordinating
- Collaborate Cross-Functionally
- Managing Multiple Tasks
Health and Wellness
Throughout the years I have always had a deep interest in research regarding health and wellness of the human body. I have researched different diets and exercises personalized for family and friends that have been interested and have witnessed great results and changes in their overall wellbeing. I have also struggled with my personal fitness for the past 4 years and have noticed vast improvements based on my personal strength goals and dietary restrictions. Therefore, I have a passion for research and using specific information to acquire the desired results and put my research into action.
Timeline
Manager
Roth SocialHouse
07.2022 - Current
Human Resources Assistant
American Meals
08.2019 - Current
Second Year - Biochemistry
University of California - Los Angeles
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