Serene Al-Nemri
Ontario,United States
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Store Manager
La Michocana Ice Cream Store
2019.12 - 2024.02
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Rotated merchandise and displays to feature new products and promotions.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Approved regular payroll submissions for employees.
Pharmacy Technician
CVS Pharmacy
2022.09 - 2023.11
- labeled prescriptions with correct item and quantity.
- Collected co-payments or full payments from customers.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Entered and processed patients' prescriptions into internal system.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Education
No Degree - Pharmacy
Foreign Pharmacy Graduate Equivalency Examination
10.2021
Bachelor of Science - Pharmacy
Jordan University of Science And Technology
Irbid, Jordan06.2019
Skills
- Assisting Pharmacists
- Ordering and Stocking Medications
- Medicare and Medicaid Processes
- Team Collaboration
- Stocking Shelves
- Patient Education
- Quality Assurance and Control
- Updating Medication Histories
- Problem-Solving Skills
- Labeling Prescriptions
- Receiving Incoming Supplies
- Staff Development
- Resolving Customer Issues
- Answering Customer Questions
- Cash Register Operation
- Microsoft Office
- Critical Thinking
- Microsoft Excel
- Complex Problem-Solving
- Active Listening
- Time Management
- Staff Leadership
- Serve Customers
Languages
Arabic
Native or Bilingual
English
Full Professional
Timeline
Pharmacy Technician
CVS Pharmacy
2022.09 - 2023.11
Store Manager
La Michocana Ice Cream Store
2019.12 - 2024.02
No Degree - Pharmacy
Foreign Pharmacy Graduate Equivalency Examination
Bachelor of Science - Pharmacy
Jordan University of Science And Technology
Similar Profiles
Kate HoffmanKate Hoffman
Team Member at Moo La La Ice Cream ShopTeam Member at Moo La La Ice Cream Shop
ALMA V. CHAVEZ MAGANAALMA V. CHAVEZ MAGANA
Production Machine Operator at La Michoacana Ice Cream CompanyProduction Machine Operator at La Michoacana Ice Cream Company
Guadalupe Campos GonzalezGuadalupe Campos Gonzalez
Line Packer at La Michoacana Ice CreamLine Packer at La Michoacana Ice Cream