Serene Fawaz
Tallmadge,Ohio
Summary
Pharmacy Student interested in hospital pharmacy with proven ability to accurately and efficiently fill medication prescriptions while adhering to safety and quality control. Experienced in delivering excellent customer service, resolving issues and managing inquiries. Skilled in working collaboratively with other healthcare professionals to provide patient care.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Registered Pharmacy Technician
CVS Pharmacy
06.2023 - Current
- Utilized advanced computer systems for prescription processing tasks such as inputting orders, updating patient profiles, and generating labels accurately.
- Provided exceptional customer service, addressing concerns and answering questions about medications and treatment plans.
- Managed medication inventory levels effectively, conducting periodic audits to ensure accuracy
- Communicated with insurance companies resolving billing issues promoting seamless coverage for customers.
- Developed strong relationships with patients through compassionate approach to care delivery, resulting in increased satisfaction scores.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Counted and labeled prescriptions with correct item and quantity.
- Effectively managed high-pressure situations by prioritizing tasks focusing on time-sensitive needs.
Summer Undergraduate Research Program
Kent State University
06.2023 - 08.2023
- Performed research glioblastoma brain multiforme
- Synthesized gold nanorods to shrink cancer cells
- Collaborated effectively with fellow researchers, sharing knowledge and troubleshooting issues as they arose during the course of the project.
- Presented research findings at conferences, showcasing my ability to articulate complex scientific concepts clearly and concisely.
- Contributed to successful experiments through meticulous preparation of samples and reagents, leading to accurate results.
- Supported faculty mentor''s ongoing projects by performing essential lab tasks such as sample processing, data collection, and result interpretation.
- Compiled detailed reports summarizing key findings from experiments conducted over the summer, providing valuable insights for future research projects.
- Achieved research objectives by conducting thorough literature reviews and gathering relevant data for the project.
- Developed strong analytical skills by utilizing various data analysis tools and software to interpret research findings.
ER Volunteer
Cleveland Clinic
02.2023 - 04.2023
- Supported ER team by stocking supplies, sanitizing equipment, and maintaining inventory levels for essential items.
- Observed strict confidentiality guidelines when handling sensitive patient information, maintaining trust and compliance with HIPAA regulations.
- Organized and maintained clean and safe environments for patients, ensuring optimal care conditions.
Education
NEOMED College of Pharmacy
Rootstown, OH05.2028
Bachelor of Science - Biochemistry
Kent State University
Kent, OH05.2025
High School Diploma -
Nordonia High School
Macedonia, OH05.2021
Skills
- Drug Inventory Control
- Pharmacy Filekeeping
- Interpreting and Processing Medication Orders
- Customer Service
- Medication preparation
- Patient Privacy Protection
- Medication Dispensing
- Pharmacy Ethics Adherence
Certification
- CPR Certified
- In process of Obtaining Immunization Certification
Licenses
- In process of obtaining Pharmacy Intern License
- Registered Pharmacy Technician
Timeline
Registered Pharmacy Technician
CVS Pharmacy
06.2023 - Current
Summer Undergraduate Research Program
Kent State University
06.2023 - 08.2023
ER Volunteer
Cleveland Clinic
02.2023 - 04.2023
NEOMED College of Pharmacy
Bachelor of Science - Biochemistry
Kent State University
High School Diploma -
Nordonia High School
- CPR Certified
- In process of Obtaining Immunization Certification
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