Serenety Ruvalcaba
El Centro,CA
Summary
I am a driven Dental Assistant/Receptionist with a proven track record at Sangho Park Dental Inc., enhancing dentist efficiency and patient satisfaction through expert chairside assistance and equipment sterilization. Skilled in dental radiography and exceptional customer service, demonstrating leadership and cross-training capabilities for optimal office performance. I can adapt greatly to new concepts and surroundings, really open to change. Willing to continuously put in the work to become a valuable asset to the team.
Overview
3
3
years of professional experience
Work History
Dental Assistant/Receptionist
Sangho Park Dental Inc.
08.2021 - 05.2024
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations and dental surgeries, improving dentist efficiency and patient satisfaction.
- Communicated with parents the type of procedures their children would be getting along with instructions for aftercare
- Put in production and sent medical insurance claims on a daily basis.
- Conducted consultations to understand the patient's desired payment plan along with information on their insurance share.
Drive-Thru Cashier/Coffee Barista
PaneraBread
02.2021 - 08.2021
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Maintained clean and organized workstations, adhering to strict health and safety guidelines.
- Carefully would take on making barista drinks while attending customers desired orders on a head set.
Education
Associate of Arts - Business Administration And Managements
Imperial Valley College
Imperial, CA06.2026
High School Diploma -
Central Union High School
El Centro, CA06.2021
Skills
- Leadership skills
- Great Customer Service
- Appointment Scheduling
- Cross-Training Capabilities
- OSHA Regulations Knowledge
- Certified in CPR/AED
- Certified in Infection Control
- Certified in Sealant Application
- Certified in Coronal Polishing
- Certified in Radiation Safety for X-rays
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Dental Assistant/Receptionist
Sangho Park Dental Inc.
08.2021 - 05.2024
Drive-Thru Cashier/Coffee Barista
PaneraBread
02.2021 - 08.2021
Associate of Arts - Business Administration And Managements
Imperial Valley College
High School Diploma -
Central Union High School
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