Rikianne Patterson
Orlando,FL
Summary
Enthusiastic Sports Business Management and MBA Graduate with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Strong analytical thinker and problem solver quick to learn new processes. Reliable, hardworking and enthusiastic about positively impacting others.
Overview
3
3
years of professional experience
Work History
Graduate Research Assistant
Institute for Sport & Social Justice
Orlando, FL
08.2022 - 01.2023
- Prepared reports, presentations and articles using Microsoft Word and PowerPoint.
- Conducted qualitative and quantitative analysis on assigned data.
- Assisted in coordinating programming and initiatives to support inclusion and engagement.
- Supported department faculty with administrative assistance, as well as curriculum and research support.
Social Media Manager
DeVos UCF
Orlando, FL
08.2022 - 12.2023
- Used editing and graphic design tools to create content and visuals for social channels.
- Created social media strategies to increase sales and brand awareness across multiple platforms.
- Tracked social media metrics to determine audience growth rate, volume and reach.
- Engaged with and responded to online audience through relevant comments.
- Planned, produced and edited video projects to maximize engagement.
- Posted useful, creative and timely content on social media, blog and website.
- Utilized editing and photography tools to enhance storytelling.
- Proposed creative ideas to engage followers with different content types and formats.
Football Operations Assistant
UCF Athletics
Orlando, FL
08.2022 - 08.2023
- Organized venues, budgets, guest lists, catering and event timelines.
- Created detailed timelines for events based on scope of work required by each department involved in process.
- Handled client questions and concerns via different communication channels to deliver exceptional customer service.
- Maintained adherence to client-event requirements through delegation, prioritizing and management of production phases from concept to execution.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
Sports Medicine Intern
UCF Athletics
Orlando, FL
08.2020 - 05.2022
- Notified head coach of problems with discipline, performance and other decision-making areas.
- Worked with team members to promote great customer service and pleasant work environment.
- Attended and participated in meetings and brainstorming sessions with team members.
- Supported various program activities, assisting with administrative tasks.
Education
MBA - ππππ
University of Central Florida
Orlando, FL12.2023
Bachelor of Science - Kinesiology
The University of Central Florida
Orlando, FL08.2021
Bachelor of Science - Kinesiology
University of Southern Mississippi
Hattiesburg, MSSkills
- Time Management
- Staff Development
- Microsoft Office
- Empathy, Patience, Flexible
- Effective problem-solver
- Strong communicator
- Leadership
- Decision Making
- Great Listening Skills
- Social Media Digital Marketing
- Sponsorship Planning
- Social Media
- Search Tracking and Reporting
Volunteer Experience
- Field Marshall ESPN World Wide Of Sports
- Aspire Health Partners
- Boys and Girls Club
- Changing Rooms
- UCF Football Recruiting
- Second Harvest Food Bank
Timeline
Social Media Manager
DeVos UCF
08.2022 - 12.2023
Graduate Research Assistant
Institute for Sport & Social Justice
08.2022 - 01.2023
Football Operations Assistant
UCF Athletics
08.2022 - 08.2023
Sports Medicine Intern
UCF Athletics
08.2020 - 05.2022
MBA - ππππ
University of Central Florida
Bachelor of Science - Kinesiology
The University of Central Florida
Bachelor of Science - Kinesiology
University of Southern Mississippi
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