Serenity Buckner
Hardeeville,SC
Summary
Dynamic Medical Assistant with proven expertise at Allergy and Asthma, excelling in patient safety and critical thinking. Skilled in drawing blood and fostering patient relations, I enhanced office efficiency and streamlined patient intake processes, ensuring timely care and improved patient experiences. Committed to delivering high-quality support in fast-paced environments.
Overview
8
8
years of professional experience
2
2
Certifications
Work History
Medical Assistant
Allergy and Asthma
Hilton Head Island, South Carolina
08.2023 - Current
- Assisted physicians in patient care by taking vital signs, gathering patient histories, and preparing patients for examinations to support effective diagnosis.
- Administered allergy tests and recorded results accurately.
- Coordinated patient appointments and follow-up visits to ensure timely care.
- Communicated with pharmacies regarding medication refills and prescriptions.
- Streamlined patient intake and medical history documentation to enhance office efficiency.
Lab Assistant
St. Joseph's Hospital and Medical Center
Savannah, Georgia
06.2023 - 11.2025
- Prepared and organized laboratory samples for testing, contributing to accurate and timely results.
- Collected, labeled and stored lab samples according to laboratory specifications.
- Maintained laboratory equipment and supplies, ensuring optimal functioning of instruments for reliable test outcomes.
- Trained new lab personnel on safety procedures and operational protocols, enhancing overall lab safety culture.
Phlebotomist
Hilton Head Hospital
Hilton Head Island, South Carolina
10.2022 - 06.2023
- Collected blood samples from patients using proper techniques and equipment.
- Executed safety protocols to prevent contamination and protect patient safety.
- Responded to patient inquiries to ensure understanding and comfort during procedures.
- Assisted patients with questions, providing comfort during procedures.
Patient Safety Sitter
Onsight healthcare
Hilton Head Island, SC
02.2022 - 06.2022
- Monitored patient behavior to ensure safety and well-being during care.
- Assisted nursing staff by providing constant observation of patients in need.
- Accurately documented patient interactions and observations to maintain comprehensive medical records.
- Documented patient interactions and changes in condition for medical records.
Substitute Paraprofessional
Educational substitute staffing
Bluffton, SC
05.2021 - 02.2022
- Supported individual students with special needs in academic tasks and social interactions.
- Facilitated classroom activities during planned instruction and individual lessons, enhancing student engagement and understanding.
- Assisted teachers in classroom management and student engagement activities.
- Implemented lesson plans provided by teachers to ensure consistent learning experiences.
Customer Service Representative
Target
Bluffton, SC
11.2020 - 08.2021
- De-escalated customer concerns to resolve issues while maintaining calm, friendly demeanor.
- Provided information on store, products, and services by answering incoming telephone calls.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Caregiver
Home Instead Senior Care Home
Bluffton, SC
08.2019 - 08.2020
- Assisted clients with personal hygiene needs to uphold daily living standards and promote self-esteem.
- Supported mobility and independence of disabled individuals while monitoring safety to enhance quality of life.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Transported clients for grocery shopping, doctor appointments, and errands, ensuring timely access to essential services.
Cashier
Sam's Club
Bluffton, SC
06.2018 - 08.2019
- Operated cash register, processed payments, and ensured accurate change delivery to enhance customer satisfaction.
- Trained new team members in cash register operation, stock procedures and customer services.
- Assisted customers in locating products, responded to inquiries, and provided tailored product recommendations.
- Collaborated with front-end staff to provide customer assistance.
- Cleaned counters and conveyor belt to maintain a hygienic shopping environment.
Education
High School Diploma -
Battery Creek High School
Beaufort, SC06-2017
Some College (No Degree) - Medical Assistant
Purdue University
West Lafayette, INSome College (No Degree) - Phlebotomy
Technical College of The Lowcountry
Beaufort, SCSkills
- Injections Administration
- Vital sign measurements
- Patient Safety
- Infection Control
- Electronic health records
- Patient interaction
- Patient Relations
- Team collaboration
- Problem solving
- Critical Thinking
- Decision Making
- Relationship Building
Certification
Registered Medical Assistant
Timeline
Medical Assistant
Allergy and Asthma
08.2023 - Current
Lab Assistant
St. Joseph's Hospital and Medical Center
06.2023 - 11.2025
Phlebotomist
Hilton Head Hospital
10.2022 - 06.2023
Patient Safety Sitter
Onsight healthcare
02.2022 - 06.2022
Substitute Paraprofessional
Educational substitute staffing
05.2021 - 02.2022
Customer Service Representative
Target
11.2020 - 08.2021
Caregiver
Home Instead Senior Care Home
08.2019 - 08.2020
Cashier
Sam's Club
06.2018 - 08.2019
High School Diploma -
Battery Creek High School
Some College (No Degree) - Medical Assistant
Purdue University
Some College (No Degree) - Phlebotomy
Technical College of The Lowcountry