Serenity Dobbins
Conroe
Summary
Knowledgeable Medical Assistant with exceptional background over 9+ years handling intensive inpatient and clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care.
Overview
10
10
years of professional experience
Work History
PCA/Phlebotomist
CHI St Luke's The Woodlands Hospital
09.2022 - Current
- Monitored vital signs including pulse rate, temperature, respiration rate and blood pressure.
- Prepared rooms for incoming patients by stocking supplies and ensuring equipment is functioning properly.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Medical Assistant
Kelsey-Seybold OBGYN
05.2021 - 09.2022
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Reduced patient anxiety through compassionate communication and expert venipuncture techniques.
Patient Care Assistant
Texas Children Hospital
12.2019 - 04.2021
- Used play, conversation, art and other forms of self-expression to prepare patients for everything from routine tests to complicated surgeries.
- Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
- Interviewed patients to obtain medical information, weight and height measurements and vital signs to aid physicians with patient care planning.
- Ambulated patients with appropriate assistive devices and in line with proper body mechanics.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
Medical Intake Officer
The Geo Group
01.2017 - 12.2019
- Provided medical advice and support to patients, families, and healthcare personnel.
- Maintained accurate records of client care services provided on a daily basis.
- Monitored vital signs such as blood pressure and pulse rate for clients under medical care.
- Performed light housekeeping duties such as changing bed linens, doing laundry, washing dishes and vacuuming carpets.
Psychiatric Nurse Assistant
Montgomery County Mental Health Treatment Facility
02.2016 - 01.2017
- Provided direct care to psychiatric patients in an acute inpatient setting.
- Maintained accurate records of patient progress, treatments, medications, and any changes in condition.
- Monitored vital signs regularly to detect changes in patient condition that require immediate attention.
- Adhered strictly to HIPAA regulations regarding confidentiality of patient information.
- Monitored patients prescribed psychotropic medications to assess medications' effectiveness and side effects.
Nurse Assistant
Touchstone Nuerorecovery Center
03.2015 - 02.2016
- Assisted nurses with daily patient care, including dressing wounds and providing hygiene assistance.
- Provided companionship to patients by talking to them, listening to their concerns, and helping them stay positive.
- Performed vital signs checks such as blood pressure and temperature readings for patients.
- Collected specimens from patients for laboratory analysis.
- Changed bed linens, cleaned patient rooms and assisted with transfers of patients in wheelchairs or beds as needed.
Education
Some College (No Degree) - Medical Assistant
U.S. Career Institute
Fort Collins, COAssociate of Science - Medical Office Management
Ultimate Medical Academy - Clearwater
Clearwater, FLHigh School Diploma -
Willis High School
Willis, TXSkills
- Medication Administration
- Organizational Standards
- Order of draw
- Relationship Building
- Infection Control
- Goal Setting
- Vital Signs Documentation
- Venipuncture Expertise
- Patient Education
- Pediatric phlebotomy
Timeline
PCA/Phlebotomist
CHI St Luke's The Woodlands Hospital
09.2022 - Current
Medical Assistant
Kelsey-Seybold OBGYN
05.2021 - 09.2022
Patient Care Assistant
Texas Children Hospital
12.2019 - 04.2021
Medical Intake Officer
The Geo Group
01.2017 - 12.2019
Psychiatric Nurse Assistant
Montgomery County Mental Health Treatment Facility
02.2016 - 01.2017
Nurse Assistant
Touchstone Nuerorecovery Center
03.2015 - 02.2016
Some College (No Degree) - Medical Assistant
U.S. Career Institute
Associate of Science - Medical Office Management
Ultimate Medical Academy - Clearwater
High School Diploma -
Willis High School
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