Serenity Duke
Indiana,United States
Summary
I am a highschool graduate looking to expand my education in a BA degree with hope of owning my own business one day I am a mother to one beautiful girl who is my world I love learning and trying new things I like to always stay on a task. My abilities To meet deadline and perform well under pressure and excellent communication and problem-solving willingness to learn and be challenged I believe working in teams is the way to have a successful business.
Overview
3
3
years of professional experience
Work History
Manager
White Castle
12.2021 - 05.2023
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Delivered feedback to decision-makers regarding employee performance and training needs.
Certified Training Manager
Qdoba Eats
03.2020 - 11.2021
- Conducted orientation sessions and organized on-the-job training for new hires.
- Trained new hires to perform cross-training exercises with experienced workers.
- Communicated all learning and performance objectives, schedules and training assessments to upper management.
- Led daily, weekly and monthly coaching, counseling and feedback sessions.
Daycare Worker
Gifted And Talented Academy
07.2020 - 11.2020
- Taught children to organize toys, wash hands and share by leading by example.
- Encouraged good behaviors using positive reinforcement methods.
Education
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Indianapolis metropolitan high
Skills
- Honest
- Accountable
- Team player
- Fast learner
- Problem solving
- Creative thinking
- Punctual
- Dependable
- Positive
- Priority Management
- Team Leadership
- Conflict Resolution Techniques
- Leadership
- Business Planning
Timeline
Manager
White Castle
12.2021 - 05.2023
Daycare Worker
Gifted And Talented Academy
07.2020 - 11.2020
Certified Training Manager
Qdoba Eats
03.2020 - 11.2021
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Indianapolis metropolitan high
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