Serenity Earheart
Atlanta,GA
Summary
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
2
2
years of professional experience
Work History
Head of Marketing Communications
MTM Standard
Atlanta, GA
01.2026 - Current
- Developed integrated marketing communication strategies to enhance artist brand visibility and engagement.
- Collaborated with cross-functional teams to align messaging across multiple platforms.
- Coordinated public relations efforts to strengthen relationships with key stakeholders and media outlets.
- Boosted public relations efforts to enhance company reputation and foster positive media coverage.
- Facilitated visual assets for print, digital, and multimedia platforms, elevating brand consistency across all touchpoints.
Shift Manager
Kaldi's Coffee
Atlanta, GA
08.2024 - Current
- Managed daily operations, ensuring efficient workflow and optimal customer service.
- Monitored compliance with health and safety regulations, promoting a safe work environment.
- Analyzed sales data to identify trends, informing staffing decisions during peak hours.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Tracked receipts, employee hours, and inventory movements.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Production Assistant
Florence Kopleff Recital Hall
Atlanta, GA
10.2024 - 05.2025
- Assisted with stage setup and breakdown for performances, ensuring timely readiness of venue.
- Collaborated with team members to streamline production processes, improving operational efficiency.
- Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
- Demonstrated adaptability in handling various production roles as needed, enhancing versatility within the team.
- Facilitated clear communication between departments, ensuring smooth production operations.
Education
Bachelor of Science - Music Industry
Georgia State University
Atlanta, GA12-2026
Skills
- Media planning
- Public relations
- Marketing strategies
- Press releases
- Excellent communication
- Team leadership
- Operational efficiency
- Conflict resolution
Recognition
- Kaldi's Coffee Company 2025 Core Value Leadership Award Winner
- Georgia State University Fall 2025 Dean's List
Timeline
Head of Marketing Communications
MTM Standard
01.2026 - Current
Production Assistant
Florence Kopleff Recital Hall
10.2024 - 05.2025
Shift Manager
Kaldi's Coffee
08.2024 - Current
Bachelor of Science - Music Industry
Georgia State University