Summary
Overview
Work History
Education
Skills
Timeline
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Serenity Garcia

San Antonio

Summary

Proven expertise in fuel system troubleshooting and personnel training, honed during a tenure with the Army. Excelled in hazardous material handling and fostering team excellence, leading to enhanced operational efficiency. Demonstrated exceptional documentation skills and a commitment to maintaining rigorous quality control measures, ensuring superior service delivery and customer satisfaction. Hardworking SPC and Petroleum Supply Specialist with more than 4 years of military experience. Proficient in handling hazardous materials, maintaining fuel security and optimizing flow for safety and efficiency. Experienced Fuel Handler skilled in operating equipment, transporting petroleum products and performing basic repairs. Team-oriented and self-motivated with flawless safety record. Current Security clearance.

Overview

6
6
years of professional experience

Work History

Petroleum Supply Specialist

Army
09.2019 - Current
  • Handled and transported fuel to vehicles and aircraft.
  • Maintained accurate records of petroleum transactions, tracking volumes received, distributed, and consumed for financial reporting purposes.
  • Assembled refueling systems and equipment and performed quality assurance.
  • Tested fuel products and handled hazardous materials.
  • Supervised reception, storage and shipping of fuel.
  • Inspected equipment, performed basic repairs and conducted scheduled maintenance actions.
  • Implemented quality control measures to maintain consistency in product specifications across all shipments received from suppliers.
  • Coordinated logistics activities for transporting petroleum products between distribution centers and end-users/customers efficiently.
  • Created spreadsheets using software applications and conducted basic recordkeeping and inventory management procedures.
  • Logged all transactions in real time to keep tracking system updated.
  • Trained new hires on company policies, procedures related to petroleum supply management, fostering a culture of excellence within the team.

Cashier

Footlocker, Footlocker
09.2018 - 08.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Education

High School Diploma -

John Jay High School
San Antonio
06.2017

Skills

  • Valve Operation
  • Terminal Operations
  • Loading and unloading
  • Fuel System Troubleshooting
  • Documentation skills
  • Vehicle Inspection
  • Training personnel
  • Hazardous waste handling
  • Hazardous Material Handling
  • Fuel Testing

Timeline

Petroleum Supply Specialist

Army
09.2019 - Current

Cashier

Footlocker, Footlocker
09.2018 - 08.2019

High School Diploma -

John Jay High School

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Serenity Garcia