Serenity Gripper
Puyallup
Summary
Dynamic and results-oriented professional with extensive experience in customer service and logistics, demonstrated at companies like UPS. Excelled in order coordination and communication, significantly enhancing customer satisfaction and operational efficiency. Skilled in merchandise restocking and complaint resolution, showcasing a positive and professional demeanor. Proven track record of achieving high accuracy in payment collection and package handling.
Overview
4
4
years of professional experience
Work History
Delivery Driver Helper
UPS
10.2024 - 01.2025
- Displayed very good communication and customer service skills.
- Arranged packages on truck to achieve best use of storage space and to minimize damage.
- Lifted and carried packages weighing up to 60 pounds.
- Assisted driver with product or package deliveries to residential and commercial locations.
- Scanned and tracked packages for delivery accuracy and security.
- Followed workplace and on-truck safety guidelines and regulations to prevent accidents and mishaps.
Cashier
Target
02.2023 - 09.2024
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers and answering any questions and concerns.
Customer Service Cashier
Walmart
01.2021 - 02.2023
- Resolved customer complaints and maintained clean and tidy checkout area.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Counted money in drawers at beginning and end of each shift.
- Utilized POS system to handle customer cash and credit card transactions.
- Answered product questions using knowledge of sales and store promotions.
Education
High School Diploma -
Westwood High School
Columbia, SC05-2024
Skills
- Calm demeanor
- Order coordination
- Drawer management
- Merchandise restocking
- Customer satisfaction
- Positive and professional
- Payment collection
- Complaint resolution
- Organization
- Communication
Timeline
Delivery Driver Helper
UPS
10.2024 - 01.2025
Cashier
Target
02.2023 - 09.2024
Customer Service Cashier
Walmart
01.2021 - 02.2023
High School Diploma -
Westwood High School
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