Serenity Henry
Lynwood Illinois ,IL
Summary
Dynamic and dedicated professional with a proven track record of being at Walmart for going on five years as a Door Greeter, excelling in customer service and problem-solving. Known for fostering teamwork and collaboration, I effectively resolved issues while maintaining a positive atmosphere. Committed to continual improvement, I thrive in fast-paced environments and adapt quickly to new challenges.
Overview
9
9
years of professional experience
Work History
Walmart
Door Greeter
17625 Torrence Ave, Lansing, IL 60438
08.2021 - Current
- Performed routine checks to verify store compliance with cleaning and security standards.
- Delivered warm welcomes to boost customer satisfaction.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Developed and maintained courteous and effective working relationships.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Secured items with security attachment's as directed by management.
- Delivered services to customer locations within specific timeframes.
- Resolved problems, improved operations, and provided exceptional service.
- Identified issues, analyzed information, and provided solutions to problems.
- Skilled at working independently and collaboratively in a team environment.
- Strengthened communication skills through regular interactions with others.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
Rainbow
Stocking
06.2017 - 08.2021
- Unpacked and stocked clothes, attached price tags and security devices, and maintained cleanliness in the work area.
- Guided customers in selecting complementary pieces to complete their needs.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Developed and maintained courteous and effective working relationships.
- Strengthened communication skills through regular interactions with others.
Education
High School Diploma -
Thornton Fractional South High School
18500 Burnham Ave, Lansing, IL 6043806.2021
Skills
Friendly, positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Critical thinking
Calm under pressure
Active listening
Timeline
Walmart
Door Greeter
08.2021 - Current
Rainbow
Stocking
06.2017 - 08.2021
High School Diploma -
Thornton Fractional South High School