SERENITY HUNT
Austin,TX
Summary
Experienced supervisor with background in administrative training and maintenance in naval aircraft and electronic sub-assemblies. Exceptional customer service skills. Proficient in computer operations and record management. Demonstrated leadership overseeing a team of over forty technicians, ensuring successful repair of generator control units and support equipment. Detail-oriented, organized, and motivated individual with current Secret Security Clearance.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Aviation Electrician's Mate
United States Navy, NAS Lemoore
Austin, TX
02.2020 - Current
- Provided lead support for intermediate maintenance shops through equipment inspection scheduling, routine maintenance tracking, and customer inquiries. Facilitated appointments while adhering to strict guidelines.
- Senior Supervisor for F-18 generator control unit repair, with technician qualifications in battery and cable shops.
- Maintained detailed records of inspection results, utilizing computerized programs such as NALCOMIS and Microsoft, in accordance with maintenance programs and local command procedures.
- Supervised both incoming transactions, as well as the corresponding electronic paperwork, to ensure steady workflow and maintenance operations.
- Completed 412 advanced maintenance and repair actions on over 200 units and corresponding support equipment, resulting in over $12 million in cost avoidance, with a ready-for-issue rate of 97%.
- Performed visual inspections of finished products to ensure conformance with quality assurance standards.
- Identified and replaced defective components through hands-on troubleshooting, diagnoses, and routine maintenance with minimal supervision.
- Coordinated calibration activities for various measurement equipment used in the inspection process by communicating effectively with other departments.
- Dispersed Technical Publication Librarian; maintained three portable electronic maintenance aids and 195 work center publications, ensuring strict Naval Aviation Maintenance compliance, and resulting in zero discrepancies during quarterly work center audits.
- Hazardous Material Supervisor; played a crucial role in the proper training of a dozen sailors on the proper use, handling, and disposal of hazardous materials. Lead contamination drills resulted in zero discrepancies during the 2023 Aviation Maintenance Inspection of the Fleet Readiness Center West.
Front Desk Receptionist
True Rest Float Spa
Austin , TX
02.2025 - 06.2025
- Managed front desk operations, ensuring efficient check-in and check-out processes for guests.
- Coordinated scheduling of appointments and meetings, optimizing the use of available resources.
- Assisted visitors with inquiries, providing accurate information regarding services and facilities.
- Maintained organized filing systems for client records, enhancing data retrieval efficiency.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Trained new staff on front desk protocols and customer service standards to ensure consistency.
Customer Service Representative
Domino's Pizza
Austin, TX
05.2017 - 05.2019
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Answered inbound calls, chats and emails to facilitate customer service.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
Education
High School Diploma -
John B. Connally High School
Austin, TX05.2019
Aircraft Engine Components Test Stand Operator/ Maintainer
Naval Air Technical Training Center
Cherry Point, NCSkills
- Collaboration and Team building
- Charismatic Customer Service
- Effective Communication
- Quality assurance inspection
- Emergency and First Aid Response
- Office administration
- Payment processing
- Appointment scheduling
- Troubleshooting
- Detail-oriented data management
Certification
- “CPR and First Aid” certified through American Redcross since 2022. Reissued in January 2024, expires January 2026.
- Certified in “Computer Operator” over the course of 2000 hours, under the sponsorship United Services Military Apprenticeship Program from The United States Department of Labor
- Certified in “Electronics Technician” over the course of 4000 hours, under the sponsorship United Services Military Apprenticeship Program from The United States Department of Labor
- “Introductory, Basic, and Primary Professional Military Education” by Naval Education and Training Command
Accomplishments
- National Defense Service Medal
- GW- Terrorism Service Medal
- Sea Service Ribbon
- Good Conduct Ribbon
- Humanitarian Ribbon
Custom
- AE-141A APPRENTICE
- AE-145A APPRENTICE
Timeline
Front Desk Receptionist
True Rest Float Spa
02.2025 - 06.2025
Aviation Electrician's Mate
United States Navy, NAS Lemoore
02.2020 - Current
Customer Service Representative
Domino's Pizza
05.2017 - 05.2019
High School Diploma -
John B. Connally High School
Aircraft Engine Components Test Stand Operator/ Maintainer
Naval Air Technical Training Center
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