Serenity Kopplin
Winter Haven,FL
Summary
Dynamic food service professional with proven expertise at Taco Bell, excelling in cash handling and customer service. Adept at inventory management and conflict resolution, I consistently enhance operational efficiency and customer satisfaction. Recognized for maintaining high standards of cleanliness and fostering teamwork in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Food Service Associate
Lake Region Concession Stand
Eagle Lake, Florida
08.2021 - Current
- Prepared and served food items in compliance with health and safety standards.
- Operated point-of-sale systems to expedite customer transactions.
- Maintained cleanliness of work areas and equipment throughout shifts.
- Assisted in inventory management by restocking supplies as required.
- Collaborated with team members for seamless daily operations.
- Handled customer inquiries, resolving issues effectively and promptly.
- Processed payments using cash register to ensure accurate transactions.
- Responded to visitor questions with knowledgeable and friendly service.
Cashier
Taco Bell
Lexington, Kentucky
12.2024 - 01.2025
- Processed customer orders with accuracy and efficiency in fast-paced environment.
- Operated cash register to manage payments by cash, check, credit card, or gift card.
- Ensured balanced transactions throughout shifts by overseeing cash register operations.
- Restocked inventory items to maintain supply availability during peak hours.
- Addressed inquiries and resolved complaints to provide exceptional customer service.
- Maintained cleanliness and organization of dining and service areas for guests.
- Collaborated with team members to facilitate smooth restaurant operations during busy periods.
- Performed additional duties as assigned by management while ensuring checkout area cleanliness.
Education
High School Diploma -
Lake Region High School
Eagle Lake, FL05-2024
Skills
- Cash handling and transactions
- Inventory management
- Point-of-sale operations
- Upselling techniques
- Customer service and support
- Order processing and verification
- Attention to detail
- Conflict resolution
- Time management
- Team collaboration
- Effective communication
- Problem solving
- Product restocking
Affiliations
- Painting
- Digital art
- Music
References
References available upon request.
Timeline
Cashier
Taco Bell
12.2024 - 01.2025
Food Service Associate
Lake Region Concession Stand
08.2021 - Current
High School Diploma -
Lake Region High School
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