Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Serenity-Lashae Bombard

Tacoma

Summary

Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.

Overview

5
5
years of professional experience

Work History

Receptionist

Wahiawa Pet Hospital
02.2024 - 05.2025
  • Greeted and assisted visitors, ensuring a welcoming environment.
  • Managed multi-line phone system, efficiently routing calls to appropriate departments.
  • Scheduled appointments and maintained calendar for office personnel.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.

Dog Sitter

Rover
01.2024 - 05.2024
  • Provided attentive care and companionship for dogs, ensuring comfort and safety during visits.
  • Developed personalized care routines based on individual dog needs and behaviors.
  • Maintained detailed logs of daily activities, feeding schedules, and health observations for pet owners.
  • Implemented efficient walking routes to optimize exercise and engagement with dogs.
  • Followed pet care instructions, dietary needs, and medication regimens.


Restaurant Hostess

604 Ale House
02.2022 - 05.2023
  • Greeted and seated guests, ensuring a welcoming atmosphere.
  • Managed reservation systems to optimize seating efficiency.
  • Coordinated with kitchen and waitstaff for seamless service flow.
  • Addressed guest inquiries and concerns promptly to enhance satisfaction.
  • Trained new hostesses on procedures and customer service standards.

Front of House Server

604 Ale House
01.2022 - 05.2023
  • Delivered exceptional customer service, ensuring prompt and accurate order fulfillment.
  • Collaborated with kitchen staff to streamline food preparation processes, enhancing service efficiency.
  • Trained new team members on menu items and service protocols to uphold quality standards.
  • Managed dining area cleanliness and organization, contributing to a welcoming atmosphere for guests.
  • Resolved customer complaints swiftly, maintaining satisfaction and encouraging repeat business.

Pool Attendant

Waikiki Beach Activities
03.2021 - 12.2021
  • Monitored pool area to ensure safety and compliance with health regulations.
  • Assisted guests with inquiries and facilitated pool access processes.
  • Conducted regular maintenance checks on pool equipment and water quality.
  • Implemented cleaning protocols to maintain a pristine environment for patrons.

Sales Associate

Spencer's Gifts
11.2019 - 04.2020
  • Assisted customers in product selection, enhancing shopping experience and driving sales.
  • Maintained visual merchandising standards, ensuring appealing product displays and compliance with brand guidelines.
  • Processed transactions efficiently using POS systems, contributing to accurate cash management and financial reporting.
  • Collaborated with team members to meet daily sales targets and improve customer service initiatives.

Education

High School Diploma -

Waianae High School
Waianae, HI
05-2019

Skills

  • Proficient in time management and organization
  • Organizational time strategies
  • Customer service proficiency
  • Accurate data entry
  • Appointment scheduling
  • Clarity in communication

Timeline

Receptionist

Wahiawa Pet Hospital
02.2024 - 05.2025

Dog Sitter

Rover
01.2024 - 05.2024

Restaurant Hostess

604 Ale House
02.2022 - 05.2023

Front of House Server

604 Ale House
01.2022 - 05.2023

Pool Attendant

Waikiki Beach Activities
03.2021 - 12.2021

Sales Associate

Spencer's Gifts
11.2019 - 04.2020

High School Diploma -

Waianae High School

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Serenity-Lashae Bombard