Serenity Mann

Team Member

Burger King

08.2023 - 10.2024

Kept work areas clean, organized, and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Contributed to team success by completing jobs quickly and accurately.
Maintained productive, efficient approach to all tasks.
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Operated register to process payments and collect cash payment for order totals.
Worked different stations to provide optimal coverage and meet production goals.
Addressed and resolved customer complaints in polite and professional manner.
Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Assisted customers in selecting merchandise best suited to needs.
Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.