Serenity Medina
Lubbock,TX
Summary
Dynamic Certified Surgical Technologist with extensive experience at Covenant Medical Center, excelling in surgical instrumentation and infection control protocols. Proven ability to enhance surgical efficiency through critical thinking and relationship building with healthcare teams. Committed to maintaining patient confidentiality while ensuring optimal outcomes in high-pressure environments.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Certified Surgical Technologist
Covenant Medical Center
Lubbock, TX
07.2024 - Current
- Assisted in preparing surgical instruments and sterile supplies for various procedures.
- Maintained cleanliness and organization of surgical area to ensure optimal workflow.
- Collaborated with surgeons and nursing staff to facilitate efficient operations.
- Engaged in continuous learning of new surgical techniques and technologies to enhance skill set.
- Followed strict safety protocols to minimize infection risks during surgeries.
- Anticipated surgeons needs and handed instruments and supplies to surgeons during procedures.
- Setup operating and surgery rooms by preparing equipment and supplies for upcoming procedures.
Medical Assistant
Covenant Medical Group
Lubbock, TX
10.2023 - 07.2024
- Administered patient assessments and recorded vital signs to ensure accurate health monitoring.
- Assisted in scheduling appointments and managing patient flow for optimal clinic efficiency.
- Coordinated with healthcare providers to facilitate effective communication regarding patient care plans.
- Maintained medical records and documentation compliance, enhancing data accuracy and accessibility.
- Educated patients on treatment plans and medication instructions, fostering better understanding of their health needs.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Receptionist
Regal Park Medical Center
Lubbock Texas
01.2022 - 01.2023
- Greeted and assisted patients, ensuring welcoming environment and prompt service.
- Managed multi-line phone system, directing calls efficiently to appropriate departments.
- Scheduled patient appointments, optimizing daily workflow and minimizing wait times.
- Maintained accurate patient records using electronic health record (EHR) systems.
- Trained new receptionists on protocols, ensuring consistency in service delivery and operations.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Receptionist
UMC Hospital
Lubbock, TX
07.2020 - 07.2021
- Greeted visitors and managed front desk operations to ensure welcoming environment.
- Answered multi-line phone system, directing calls efficiently to appropriate personnel.
- Scheduled appointments and maintained calendar for office staff, enhancing time management.
- Processed incoming and outgoing mail, ensuring timely distribution and organization.
- Assisted with administrative tasks, including filing documents and data entry, improving workflow efficiency.
- Maintained cleanliness and organization of reception area, promoting professional appearance of office.
- Learned office procedures and software systems quickly, demonstrating adaptability in fast-paced environment.
- Resolved customer problems and complaints.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Cashier
Freddys Frozen Custard
Lubbock
01.2017 - 01.2020
- Processed customer transactions efficiently using POS systems.
- Maintained accurate cash drawers and balanced registers at shift end.
- Provided exceptional customer service, resolving inquiries and issues promptly.
- Trained new cashiers on operational procedures and customer interaction standards.
- Collaborated with team members to enhance overall store efficiency and workflow.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Education
General Studies
South Plains College
Levelland, TXCoronado High School
Lubbock, TX2021
Skills
- Pre- and post-surgical counts
- Safe sharps disposal
- Surgical equipment operation
- Professionalism and ethics
- Sterile technique mastery
- Infection control protocols
- Setting up and operating equipment
- Patient confidentiality
- Medication administration
- Direct patient care
- Wound dressing
- Patient assessments
- Medical records management
- Surgical instrumentation
- Surgical counts
- HIPAA proficiency
- Passing surgical tools
- Critical thinking
- Anatomy
- Surgical procedures
- Ordering supplies
- Relationship building
- Telephone skills
- Time management
Certification
- CST - Certified Surgical Technologist
- First Aid/CPR Certified
Timeline
Certified Surgical Technologist
Covenant Medical Center
07.2024 - Current
Medical Assistant
Covenant Medical Group
10.2023 - 07.2024
Receptionist
Regal Park Medical Center
01.2022 - 01.2023
Receptionist
UMC Hospital
07.2020 - 07.2021
Cashier
Freddys Frozen Custard
01.2017 - 01.2020
General Studies
South Plains College
Coronado High School