Overview
Work History
Education
Skills
Extracurriculars
Timeline
Generic

Serenity Milner

Pittsburgh,PA

Overview

3
3
years of professional experience

Work History

Child Care Associate Teacher

Bright Horizons
07.2023 - Current

Assist with hands-on activities to meet needs and interests of children

  • Communicate daily with parents through documentation and sharing of important milestones
  • Keep classroom safe and clean by following state administered procedures and guidelines
  • Facilitating emotional, social, and physical development of children

Student Behavioral Assistant

UPMC Western Psychiatric Hospital
10.2022 - 06.2023
  • Assisting nurses and other staff in the provision of physical care and clinical intervention based off clients needs
  • Learning and utilizing up-to-date technology and practices in the delivery of patient care to digitally
  • Maintaining on-going communication with treatment team and charge nurse regarding observations of patients' medical and behavioral symptoms and the care provided
  • Encouraging and assisting patients in activities of daily living
  • Maintaining a safe and therapeutic environment
  • Managing crisis situations effectively using positive approaches to ensure safety on the unit
  • Interacting and engaging in interpersonal connections with the patients

Front of Hosue Hospitality

Chik-fil-A
05.2022 - 09.2022
  • Greeting customers to take orders and answer all questions
  • Restocking and replenishing supplies during down times
  • Ensuring guests have an experience rather than a visit
  • Handling all forms of payment and making proper change to the guests
  • Following food safety and sanitation procedures to guarantee quality to our guests
  • Diffusing the tensions of unhappy guests and resolving their complaints

Line Cook/Retail Associate

Cracker Barrel
07.2020 - 01.2022

Line Cook:

  • Plating food in presentable and quality manners
  • Cleaning kitchen thoroughly and regularly to ensure all spaces were servsafe appropriate
  • Making food according to standard recipes with requested changes for customer satisfaction while also maintaining portion control

Retail Associate:

  • Greeting customers, aiding them in selections, and explaining current promotions to encourage additional sales
  • Maintaining a clean sales floor and straightening merchandise
  • Stocking, labeling, and arranging merchandise on the sales floor based off planograms

Sandwich Artist

Subway
05.2020 - 07.2021
  • Greeting customers, promoting specials, and taking orders
  • Labeling, storing, and arranging food in fridge to ensure fresh ingredients
  • Ensuring kitchen, dining, and food preparation areas cleanly and sanitized at all times
  • Operating commercial equipment such as ovens and slicers to properly prepare ingredients

Education

Bachelors Degree - Psychology, Sociology , Social Work

University of Pittsburgh
Pittsburgh, PA
05.2024

Skills

  • Team work
  • Problem Solving
  • Interpersonal Communication
  • Time Efficiency

Extracurriculars

Member of "Keep It Real" tutoring group

Timeline

Child Care Associate Teacher

Bright Horizons
07.2023 - Current

Student Behavioral Assistant

UPMC Western Psychiatric Hospital
10.2022 - 06.2023

Front of Hosue Hospitality

Chik-fil-A
05.2022 - 09.2022

Line Cook/Retail Associate

Cracker Barrel
07.2020 - 01.2022

Sandwich Artist

Subway
05.2020 - 07.2021

Bachelors Degree - Psychology, Sociology , Social Work

University of Pittsburgh

Serenity Milner