Summary
Overview
Work History
Education
Skills
Timeline
Generic

Serenity Nash

Crestview,FL

Summary

Proven to enhance client satisfaction through personalized cosmetology services at Okaloosa Technical College, I excel in hair styling and teamwork. Leveraged creativity and adaptability to grow a regular client base, mastering color matching and hair texture management. Achieved consistent positive feedback by focusing on client goals and maintaining up-to-date industry knowledge. Friendly Apprentice Hairdresser with a 3 year background in the beauty and salon industry. Adept at greeting customers, making appointments and helping customers feel comfortable. Skilled at washing, cutting and coloring hair. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Cosmetology Student

Okaloosa Technical College
08.2023 - Current
  • Collaborated with team members to deliver outstanding customer service, ensuring seamless experiences for clients from start to finish.
  • Developed strong multitasking abilities while balancing coursework requirements alongside hands-on training in a fast-paced salon environment.
  • Provided thorough consultations before each appointment to understand client goals thoroughly and create customized plans accordingly.
  • Enhanced client satisfaction by providing personalized cosmetology services tailored to individual needs and preferences.
  • Educated clients on proper hair care routines or product usage tips during appointments resulting in improved overall hair health between salon visits.
  • Delivered exceptional makeup application services for special events like weddings or photo shoots while adhering to unique style preferences and requirements.
  • Assisted in salon operations, including inventory management, scheduling appointments, and maintaining a clean and organized work environment.
  • Demonstrated proficiency in various hair styling techniques, including cutting, coloring, perming, straightening, extensions application, and updo creation.
  • Utilized advanced knowledge of color theory and mixing to create precise hair color formulations that achieved desired results consistently.
  • Expanded knowledge of industry trends and techniques by attending workshops, trade shows, and ongoing professional development opportunities.
  • Answered phone calls and emails to schedule client appointments.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Used social media platforms to promote salon and services.
  • Maintained regular client list and successfully handled walk-in customers.

Fast Food Cashier

Tropical Smoothie
09.2022 - 06.2023
  • Prepared food orders accurately and efficiently, adhering to strict quality control standards.
  • Operated and sanitized kitchen and food preparation equipment.
  • Managed cash drawer responsibly, ensuring accurate daily accounting of funds received and disbursed.
  • Collected trash and empty trays from empty tables to maintain clean and tidy dining area.
  • Cleaned and organized condiment and beverage stations to maintain tidiness.
  • Resolved customer complaints independently or with aid of supervisor.
  • Made change and issued receipts or tickets to customers for each transaction.
  • Provided customers with information on specials and discount deals.
  • Resolved customer complaints promptly, maintaining a positive dining experience for all patrons.
  • Demonstrated adaptability by quickly learning new menu items and promotions, effectively communicating relevant information to customers.

Fast Food Employee

McDonald's
10.2020 - 06.2022
  • Contributed to sales growth through upselling promotional items and meal deals.
  • Provided constructive feedback to peers regarding job performance improvements for overall team success.
  • Increased repeat business by establishing rapport with customers and remembering their preferences.
  • Managed cash transactions accurately while adhering to company policies regarding safe cash handling procedures.
  • Demonstrated versatility by cross-training in various positions such as cashier, cook, and drive-thru attendant.
  • Reduced wait times for customers with prompt order preparation and delivery.
  • Minimized food waste through proper storage practices, regular temperature monitoring, and rotation of perishable items.
  • Assisted new employees with on-the-job training to ensure smooth integration into the workplace environment.
  • Enhanced teamwork within the staff, promoting collaboration and communication during busy shifts.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Trained newly hired employees on routine tasks and customer service.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Delivered special orders to waiting vehicles and tables to promote specialized service.

Education

High School Diploma -

Crestview High School
Crestview, FL
05.2023

Skills

  • Creativity and Originality
  • Color matching master
  • Adaptability
  • Hair Styling
  • Makeup Application
  • Cosmetology
  • Hair extensions
  • Highlighting methods
  • Hair texture management
  • Teamwork and Collaboration
  • Haircutting techniques
  • Hair maintenance expert

Timeline

Cosmetology Student

Okaloosa Technical College
08.2023 - Current

Fast Food Cashier

Tropical Smoothie
09.2022 - 06.2023

Fast Food Employee

McDonald's
10.2020 - 06.2022

High School Diploma -

Crestview High School

Similar Profiles

CREATE PROFILE
Serenity Nash