Serenity Porras
Downey,CA
Overview
9
9
years of professional experience
Work History
Ecommerce Shopper
WholeFoods
Downtown LA, California
07.2025 - Current
- Selected and packed customer orders accurately and efficiently
- Maintained product quality and ensured timely fulfillment
- Provided excellent customer service and resolved order issues
- Collaborated with team members to meet daily quotas
Office Assistant
Sunny Medical
Downey, California
10.2023 - 07.2025
- Managed and Organized office supplies, ensuring efficient inventory levels and timely reordering
- Handled Incoming calls, took messages, and directed inquiries to appropriate staff
- Assisted clients by resolving issues and providing excellent support
- Checked and verified incoming packages for accuracy
- Maintained accurate records of purchase orders, vendor invoices, and deliveries
- Directed inquiries for clients for a follow-up
- Create Purchase Order
Sales Associate
Goodwill Industries
Lancaster, CA
10.2019 - 03.2020
- Greeted customers and answered product questions, delivering quality customer service
- Operated the cash register, managed financial transactions, and ensured correct change
- Maintained merchandise displays and assisted with store cleanliness
Material Handler
Porto’s Bakery
Commerce, CA
02.2019 - 09.2019
- Documented inventory, packaged products, and prepared orders for shipment
- Maintained a clean and safe work environment by following safety protocols
- Supported workflow efficiency and quality control in the packaging area
Retail Sales Associate
Zebra Supply
Buena Park, CA
02.2017 - 02.2019
- Operated the cash register and managed customer transactions accurately
- Explained and demonstrated products to customers, assisting with purchases
- Prepared and displayed merchandise for visual presentation and organization
Education
High School Diploma -
Learn4Life
Skills
- Organizational skills
- Data entry
- Accountability
- Time management
- Customer service
- Multitasking
- Attention to detail and accuracy
Timeline
Ecommerce Shopper
WholeFoods
07.2025 - Current
Office Assistant
Sunny Medical
10.2023 - 07.2025
Sales Associate
Goodwill Industries
10.2019 - 03.2020
Material Handler
Porto’s Bakery
02.2019 - 09.2019
Retail Sales Associate
Zebra Supply
02.2017 - 02.2019
High School Diploma -
Learn4Life