Serenity Ramirez
Santa Rosa,CA
Summary
Dedicated professional with hands-on experience in maintenance and service technology. Known for strong analytical thinking, mechanical aptitude, and adherence to safety protocols. Ready to leverage skills for impactful maintenance operations.
Overview
6
6
years of professional experience
Work History
Aircraft Maintenance Technician
United States Air Force Reserve
Travis AFB, CA
06.2025 - Current
- Completed technical training in aircraft maintenance fundamentals, including safety procedures, tool usage and system familiarization
- Developing hands on experience supporting aircraft maintenance operations in a structured environment
Service Technician
Manly Hyundai
Santa Rosa, CA
11.2022 - Current
- Diagnosed mechanical and electrical failures using advanced diagnostic scan tools under time constraints.
- Conducted routine maintenance checks, ensuring adherence to safety protocols and service standards.
- Collaborated with team members to streamline workflow processes, improving overall service efficiency.
- Interpreted technical manuals, schematics and repair procedures for effective service execution.
- Maintained service records and documented repairs clearly and accurately.
- Followed strict safety procedures and standards.
- Trained new technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
- Stayed up to date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.
Rental Coordinator
Manly Honda
Santa Rosa, CA
01.2022 - 11.2022
- Coordinated rental agreements and ensured compliance with company policies.
- Managed inventory levels to optimize vehicle availability and minimize downtime.
- Streamlined communication processes between departments to improve service delivery.
- Conducted regular audits of rental transactions for accuracy and compliance.
- Managed comprehensive insurance verification and accident claim processing, partnering with insurers to ensure proper coverage for rental vehicles.
Wellness Department Associate
Community Market
Sebastopol, CA
08.2020 - 01.2022
- Assisted in managing inventory levels to ensure product availability and reduce stock discrepancies.
- Processed customer transactions accurately using point of sale systems.
- Reduced errors in data entry by maintaining accurate records and diligently verifying information.
- Streamlined product display organization to improve customer shopping experience and accessibility.
- Verified pricing accuracy and resolves discrepancies.
Education
High School Diploma -
Santa Rosa High School
Santa Rosa, CA07-2021
Skills
- Trouble shooting repairs
- Reading technical manuals
- Mechanical aptitude
- Quality assurance procedures
- Analytical thinking
- Effective communication
- Detail-oriented
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Aircraft Maintenance Technician
United States Air Force Reserve
06.2025 - Current
Service Technician
Manly Hyundai
11.2022 - Current
Rental Coordinator
Manly Honda
01.2022 - 11.2022
Wellness Department Associate
Community Market
08.2020 - 01.2022
High School Diploma -
Santa Rosa High School