Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Serenity Revis

Richmond,VA

Summary

Energetically driven and versatile, with a proven track record at Shake Shack in enhancing customer satisfaction and team efficiency. Excelled in complaint resolution and sales, demonstrating adaptability and a strong aptitude for learning. Achieved significant improvements in service delivery by leveraging collaboration skills and a keen understanding of hospitality.

Overview

2
2
years of professional experience

Work History

Sales Associate

Hibbett Sports
Richmond, VA
09.2024 - Current
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Answered incoming telephone calls to provide store, products and services information.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Food Runner

TopGolf
Richmond, VA
09.2023 - 12.2023
  • Adhered to food safety and handling protocols to maintain a hygienic service environment.
  • Effectively multitasked within fast-paced environment.
  • Assisted in preparing dishes for service by garnishing and checking presentation.

Team Member

Shake Shack
Richmond, VA
05.2023 - 08.2023
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Trained new team members using approved training materials and information.
  • Identified needs of customers promptly and efficiently.

Education

Associate of Science - Nursing

J Sergeant Reynolds
Richmond, VA
05-2026

High School Diploma -

Henrico High School
Richmond, VA
05-2024

Skills

  • Cleaning
  • Complaint resolution
  • Willingness to learn
  • Goal setting and achievement
  • Conflict resolution
  • Adaptability and flexibility
  • Collaboration and teamwork
  • Sales and marketing
  • Heavy lifting
  • Budgeting and finance
  • Hospitality and accommodation

Affiliations

  • Competitive Cheerleading
  • Competitive Dance
  • Volleyball
  • Football Manager

Accomplishments

  • Middle School IB Program
  • Early High School Graduation
  • National Society Of Leadership And Success Invitaion

Timeline

Sales Associate

Hibbett Sports
09.2024 - Current

Food Runner

TopGolf
09.2023 - 12.2023

Team Member

Shake Shack
05.2023 - 08.2023

Associate of Science - Nursing

J Sergeant Reynolds

High School Diploma -

Henrico High School

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Serenity Revis