Reliable Housekeeper dedicated to maintaining cleanliness and upkeep for facilities and rooms. Skillful in quickly preparing rooms for guests, overseeing laundry and monitoring grounds for general repairs. Positive and energetic professional comfortable working with minimal supervision. Organized Housekeeper possessing in-depth knowledge of various cleaning methods. Hands-on experience in operating housekeeping equipment. Bringing background in thoroughly cleaning large properties, office buildings, and municipal buildings nightly.
Hi, I’m
Serenity Roller
Housekeeper
Minot,ND
Summary
Overview
4
years of professional experience
Work History
Volunteer
03.2024 - 04.2024
Job overview
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Hampton Inn By HiltonJamestown, ND
Housekeeper
04.2023 - 09.2023
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Passionate about learning and committed to continual improvement.
Family Members
Babysitter
01.2021 - 03.2023
Job overview
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Taught children to organize toys, wash hands, and share by leading by example.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
Arby's Restaurant
Fast Food Cashier
01.2020 - 03.2021
Job overview
- Accurately handled cash register transactions while providing excellent customer service.
- Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
- Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
- Assisted counter staff in packing ready orders and distributing to customers.
- Cleaned and organized condiment and beverage stations to maintain tidiness.
- Collaborated with team members to provide exceptional customer service during peak hours.
- Demonstrated adaptability by quickly learning new menu items and promotions, effectively communicating relevant information to customers.
- Managed cash drawer responsibly, ensuring accurate daily accounting of funds received and disbursed.
- Resolved customer complaints promptly, maintaining a positive dining experience for all patrons.
- Collected trash and empty trays from empty tables to maintain clean and tidy dining area.
- Provided beverage cups and condiments to increase customer convenience
- Resolved customer complaints independently or with aid of supervisor.
- Provided clear communication with kitchen staff regarding special requests or dietary restrictions, ensuring customer satisfaction with their meals.
- Provided customers with information on specials and discount deals.
Education
Pingree-BuchananPingree, ND
High School Diploma
04.2024
University Overview
Skills
- Teamwork
- Housekeeping
- Cleaning and organizing abilities
- Customer Service
- Mopping and sweeping
- Vacuuming and sweeping
- Cleaning techniques
- Health and safety compliance
- Bed making proficiency
- Physically strong
- Exceptional communicator
- Quality Assurance
Notes
Notes
This is a hesitant schedule and can change depending on the amount of hours students get in, if they get O/R’s, if they are absent or UA, or other barriers to testing the requires a reschedule; so please remain flexible. Thank you. Monday’s will be last minute or make up test days if a Friday test has to be rescheduled to get them in and/or needs to be tested as soon as possible to avoid going over 90 days. All O/R tests MUST be taken within 48 hours of the test that needs to be retaken.Schedule
Schedule
- 08/05/YY, 1PM, D. White
- 08/06/YY, 1PM, J. Reyes
- 08/07/YY, 9AM, K. Everett, J. Lambert, K. Mathis, J. McCaleb, D. Peter, J. Reyes, M. Young, A. Urbanek
- 08/08/YY, 9AM, For follow-up/test retakes
- 08/08/YY, 1PM, Initial Testers, Rescheduled for 08/12
- 08/09/YY, 1PM, S. Kirn, Initial Testers, Rescheduled for 08/13
- 08/12/YY, 1PM, J. Byzewski, H. Cook, C. Flynn, K. Paavola, S. Kirn, S. Rinzy
- 08/13/YY, 1PM, Arais, C. Egna, K. Nallu, J. Byzewski, H. Cook, C. Flynn, K. Paavola
- 08/14/YY, 9AM, D. Allcon, A. Arias, J. Fleming, C. Egna, D. Humble, B. Tryon, M. Two Crow Gay, C. Logan
- 08/15/YY, 9AM, For follow-up/test retakes
- 08/15/YY, 1PM, C. Besherse, J. Davis, N. Dudley, D. Frederick, I. Garro, K. Jensen, A. Sayers
- 08/16/YY, 9AM, For follow-up/test retakes
- 08/16/YY, 1PM, C. Besherse, J. Davis, N. Dudley, D. Frederick, I. Garro, K. Jensen, A. Sayers
- 08/19/YY, 1PM, For follow-up/test retakes
- 08/20/YY, 1PM, K. Ashes, I. Cheauma, P. Davis, D. Williams
- 08/21/YY, 9AM, K. Ashes, K. Babb, I. Cheauma, L. MacDonald, T. Morin, I. Otteson, A. Purdie, H. St John – if still here, D. Williams
- 08/22/YY, 9AM, For follow-up/test retakes
- 08/22/YY, 1PM, Initial Testers
- 08/23/YY, 9AM, For follow-up/test retakes
- 08/23/YY, 1PM, Initial Testers
- 08/26/YY, 1PM, For follow-up/test retakes
- 08/27/YY, 1PM, T. Atex, K. Brinker, M. King, N. Lewis, T. Morin, T. Olson, M. Young
- 08/28/YY, 9AM, K. Brinker, P. Davis, S. Howes, E. Lane, T. Olson, Z. Rangel, A. Sazue, A. Urbanek
- 08/29/YY, 9AM, For follow-up/test retakes
- 08/29/YY, 1PM, Initial Testers
- 08/30/YY, 9AM, For follow-up/test retakes
- 08/30/YY, 1PM, Initial Testers
Accomplishments
Accomplishments
- Worked 60 overtime hours during the holiday season at the request of management.
- Documented and resolved a customer complaint which led to getting the restaurant I worked at a good review.
- Achieved getting better at cleaning through effectively helping with taking care of this family kids that I babysat.
- Resolved product issue through consumer testing.
Plays flute
Plays flute
I played the flute for 6 years. I am in advance level player when it comes to playing the flute.
Languages
Spanish
Professional Working
Russian
Limited Working
Plays piano
Plays piano
I played pino for 4 years I am an intermediate piano player.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
Affiliations
- Job Corps
- MIchael Frank
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Timeline
Volunteer
03.2024 - 04.2024
Housekeeper
Hampton Inn By Hilton
04.2023 - 09.2023
Babysitter
Family Members
01.2021 - 03.2023
Fast Food Cashier
Arby's Restaurant
01.2020 - 03.2021
Pingree-Buchanan
High School Diploma